Job description
- A dynamic and fast-paced environment where inclusion, learning and collaboration are key to success
- The chance to work with innovative technology, advanced tools and software
- Ongoing training and development to help you grow your skills and career
- A competitive compensation and benefits package
- A safe, clean and fun workplace
What You’ll Do
- Be a product expert on Tesla vehicles and technologies, and stay up to date with the latest developments and trends
- Understand the needs and preferences of each customer, and provide a personalized solution that meets their requirements
- Provide detailed and transparent information about the benefits of owning a Tesla vehicle, including charging and maintenance costs, environmental impact, and driving experience
- Guide customers through the sales process, including financing options, trade-ins, and delivery timelines
- Be a trusted advisor to customers, answering any questions they may have and addressing any concerns or objections they may raise
- Provide an exceptional customer experience that exceeds their expectations, building a long-term relationship with them
- Meet or exceed sales targets and performance metrics
- Work collaboratively with other members of the Tesla team to ensure a seamless customer experience
General duties:
Operate with a flexible mindset to support sales and delivery needs across the team- Ensure that customer details and all actions are accurately tracked and updated in our internal systems
- Execute on and share best practices with and across your Tesla location
- Educate customers on the full Tesla ecosystem and all available solutions available to meet their needs
- In respect to Tesla’s processes, timely execute on sales administrative duties including contract completion, finance, and work in close collaboration with relevant stakeholders to get it done
- Manage any additional duties to support wider business requirements
- Passion for Tesla's mission and products, and a desire to share this with others
- Excellent communication skills and the ability to build rapport with customers
- The ability to explain complex topics to customers in simple terms
- Focus on educating and understanding customers' needs
- Ability to work in a fast-paced, high-pressure environment, and prioritize multiple tasks and deadlines
- Strong attention to detail and organizational skills
- Ability to work independently and as part of a team
- Understands English language and communicate in it when needed
- Valid driving license for 2 years and over
At Tesla, we believe that owning a Tesla vehicle is not just about transportation, but about driving change and making a positive impact on the world. As a Tesla Advisor, you will have the opportunity to help customers on their journey to ownership of a Tesla, and show them why it's the right choice for them. If you are passionate about electric vehicles and want to make a difference, we encourage you to apply for this exciting opportunity.