Sales Advisor Swansea, Wales
Job description
Due to our continued success over 25 years as the UK’s most Ethical and Loved private number plate agency, we are looking for highly motivated and happy Customer Service Advisors to join our growing team based in SA1 Swansea.
Perfect candidates would be bright, caring, charismatic and confident team players who are self-motivated, with experience in similar customer advisory roles. If you have great people skills, are passionate and focussed about doing a good job and a good communicator with little or no experience, then we’ll be pleased to consider you, as ongoing training is provided.
In return we offer competitive pay, bonuses, lots of perks, full training, and a happy working environment in our luxury-lifestyle market sector.
The Role
You will (after training) be required to provide expert customer sales advice and after exemplary sales support to our nationwide clients seeking to buy and sell private number plates.
We take pride in our ethical business approach and these positions involve no cold calling or hard-selling practices whatsoever.
You will be taking inbound calls from nice people who specifically want to acquire private number plates and have found us through referrals from their friends, family, or our online marketing campaigns.
You will help them match their needs and budget to whatever suits them best from over 55 million available choices! There is no pressure selling and we already have many 100’s of thousands of delighted customers.
Normal patterns of work are Monday to Friday 8am to 4:30pm or 9:30 am to 6pm, with occasional weekend working 8.30am - 4.30pm, Sat or Sun. Full time hours of 42.5 hours a week, 5 days out of 7.
Requirements
Ideally you will have:
- Strong people skills with a desire to help and a determination to do a good job
- Excellent listening and communication skills, with the ability to match the right solution with the right customer by asking the right questions
- Good self-motivation - able to work under own initiative with minimum supervision
- Sound IT skills and a confident telephone manner
- A passionate ‘can-do’ attitude and a love for solving puzzles
- Previous experience in advising clients from all walks of life and achieving targets
What’s in it for me?
- A starting rate of £9.81/hour rising to £10.39/hour after successful completion of probation is offered, with bonuses on top, and regular reviews. You will be paid by the minute, so you never lose out.
- 28 days annual leave and Contributory Pension
- Opportunity to work with a great bunch of fun colleagues in large, modern, bright offices
- Ability to earn more for any extra time you would like to work
- Bonuses for just being great or having great ideas, and for hitting targets
- Comprehensive training
- Short probation period
- Annual contribution to your favourite charity plus we support many charitable organisations
- Free eye tests
- Free fruit!
Why not check our Plates4less Trust Pilot customer reviews to get a feel for what our clients think of us? https://uk.trustpilot.com/review/www.plates4less.co.ukand our web siteplates4less.co.uk
Job Types: Full-time, Permanent
Salary: £21,680.00-£22,962.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Free parking
- Sick pay
- Store discount
Schedule:
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- Swansea, Swansea: reliably commute or plan to relocate before starting work (required)
Experience:
- Customer support: 1 year (preferred)
Work Location: One location
Reference ID: Customer Service Advisor
