Sales Advisor Aberdeen, Scotland
Job description
Lagardere Travel Retail is a pioneering global leader in the Travel Retail industry currently operating over 4,800 stores across 35 countries. Since 2004 after the initial opening of its first Duty Free store in Belfast International Airport they rapidly expanded throughout the UK & Ireland and now operate 21 stores across 8 airports and 8 ferries.
Outstanding service is the heart of our business, our aim is for customers who enter our stores, be greeted by a friendly team of Sales Advisors, who can offer expert help and advice.
Discover is a scottish gift store situated in the departure lounge of Aberdeen Airport; The Discover Store is currently looking for energetic, enthusiastic new team members to join the team that have a passion for Scotland and all things Scottish. From local fresh produce to Harris Tweed, Whisky and souvenirs, as part of the team you will be on hand to give the best of service with a knowledgeable, friendly attitude and best of all, represent everything that is great about Scotland!
As a Sales Advisor, you will be involved in all aspects of our busy store.
KEY RESPONSIBILITES:
100% Customer Focus
- Greeting customers with a friendly smile
- Helping customers with product selection
- Offering additional link sales
- Ensuring all customers receive excellent customer service every-time
- End to end customer service including till operations
Stock Management
- Ensuring the store is fully replenished
- Goods receiving duties
- Stocktaking and inventory compliance
- Merchandising
- Pricing
Housekeeping/Health & Safety
- Keeping the store well presented at all time
- Ensure the safe usage of all the cleaning materials
- Ensuring store and stock rooms are kept tidy in line with H & S
- Being aware of any potential hazards on the shop floor, stock room and reporting them to the Manager/supervisors
Security
- Ensuring security of stock on shop floor and compliance of till inventory
- Responsible for the shop floor security when on shift
- Awareness of potential security risks out with store and part of the greater airport community
Other Requirements
- Good Communication skills (both verbal & written)
- Adaptability to the changing environment
- Ability to work in a team and individually
- Ability to work well under pressure
- Excellent Interpersonal skills
- Ability to provide professional standard of services
- Reliable in attendance and time keeping
- Self-motivated
A five-year working and personal reference, along with a Criminal Reference Check, will be required for this role as the store is beyond security, in an “airside location”. This will be discussed in more detail at interview stage or please contact us if you have any questions regarding this.
We believe an inclusive and diverse culture can help businesses and people thrive. At Lagardère Travel Retail, we are committed to create a work environment where our people can fulfil their potential and be themselves and to support each and every one of them in achieving their ambitions. We welcome and consider all applicants regardless of their background and can ensure all candidates will receive a fair and equal treatment.
