An exciting opportunity has arisen at our regional distribution centre in Fife.

Where: Unit 4C, Newark Road South, Eastfield Industrial Estate, Glenrothes, Fife, KY7 4NS

Department: Sales

Posted: 14.08.2023

Salary: £22-25k

Overview of Role
To serve the sales customer base by providing excellent customer service and also to provide general administration support to the Sales Manager.

The role will involve:

• Supporting the Branch Manager
• Handling inbound sales enquiries on the telephone and via e-mail, which involves checking stock levels and pricing using company database.
• Processing sales orders using company database.
• Dealing with customer queries, obtaining technical information regarding products where required and general customer service
• Responding to customer enquiries on the phone or via e-mail or via web-based sourcing tool
• Sourcing items from other suppliers when required.
• Maintaining high standards of administration and customer service to achieve maximum profitability & service level.
• To positively promote the company and its products and services and ensure that a professional image is provided at all times to customers and colleagues.
• To undertake, when requested by the Branch Manager or Company Directors, additional reasonable tasks and responsibilities not outlined above in order to support the success and continuing performance of the department and company.
• To abide by the company’s confidentiality agreement when carrying out all tasks as part of this role

The right candidate will have a full training plan to work through and develop their skill set.

If you are someone that has the enthusiasm and drive to succeed in a sales environment who is looking to work for a multi-national successful and growing business, get in touch today.

The salary and benefits package is negotiable and will be discussed at interview level, taking into consideration the level of experience. The working pattern is 40 hours per week, with salary of £22-25k dependant on experience.

All applications will be treated with the strictest confidence. Applicants should apply via email by attaching a CV. Please send applications to Gill Cockroft (HR Manager) at [email protected].