Job description
At Wittering communications/Vodafone UK Retail it's our job to help customers get the most out of their tech, tech that's here to change every day. You’ll work in a vibrant, ambitious culture with a strong focus on customer experience and helping build a better digital future for everyone.
What will you be doing?
We are seeking a motivated and sales orientated Retail Adviser to join our growing team in our Vodafone Northampton Partner store. In this role, you will interact directly with customers, understand their needs, build trust and create a personal experience to be remembered. You will also do your utmost to help resolve any issues a customer may have, right there, right then.
Who are we looking for?
We are looking for people who are level headed, have a mature mind-set, combined with enthusiasm, energy and drive. It can be a demanding role and you’ll need to be able to commit to some weekend work as well as week days, but for the right person, it’s an amazing opportunity to work for one of the UK’s most valuable brands.
Role accountabilities;
- Provide expert knowledge of our products, services, and processes and their unique selling points throughout a customer’s relationship with us
- Always act with good conduct, ensuring our customers are given correct and relevant information ensuring their needs are met and allowing them to make an informed decision.
- Deliver exceptional service to our customers and take personal ownership for meeting their needs
- To meet and exceed individual sales targets and ensure compliance against key metrics
- Undertake regular learning and development and align with company and FCA requirements
- Adhere to company and regulatory policies and guideline at all times
- Partaking in Vodafone’s security vetting process whenever required
What’s in it for you?
This role offers a competitive salary, along with an unlimited bonus scheme. You will get to work with a fun, diverse and driven team who love what they do and a leadership team who listen, support and inspire you to be your very best!
- Competitive basic salary plus uncapped earning potential
- Pension scheme of 3% employer contributions
- 28 days holiday (total including bank holidays)
- Reward and recognition program
- First class training
- Learn & develop key life skills in sales, communication, problem solving to name a few
- 40 hours per week including weekends
- Staff discount scheme
Together we can
Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards
Job Types: Full-time, Permanent
Salary: £22,464.00 per year
Benefits:
- Company pension
- Employee discount
- Store discount
- Wellness programme
Schedule:
- 8 hour shift
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Commission pay
- Performance bonus
Experience:
- sales: 1 year (required)
Work Location: In person
Expected start date: 05/06/2023