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Job description

The Company:

BT Local Business is a well-established, market leading telecoms provider to small & medium sized businesses. Services provided include calls and lines, broadband, mobile and a large range of other data networking and voice switching solutions.

The Roles:

- Sales Account Manager

We are currently looking to recruit highly motivated, proactive and consultative B2B sales executives to focus on Account Management in the Herts & Essex area.

• An office based telesales account management based role responsible for identifying new opportunities in new and existing client base.
• Selling a competitive telecommunications business solution via outbound calls to prospect for new business within a dormant / warm client base.
• Typically you will be responsible for speaking with high level key decision maker’s contacts with between 1 – 100 employees in their organisation.

This includes:

• Warm-calling existing customers and cold-calling prospective customers across our territory
• To landscape, promote and sell our products & services
• Identify, target and secure potential clients
• Liaise with senior-level decision makers (owners, MDs, FDs etc.)
• Build instant rapport with clients to quickly assess their needs
• Develop an expert knowledge and understanding of our product range in order to cross / upsell into accounts
• Providing excellent customer service
• Using effective questioning techniques to identify solutions that will benefit customers
• You will be targeted against Order Value and several key product areas. You will also be required to achieve a number of set KPIs including number of campaign calls made, account reviews completed, number of created opportunities, leads generated and customer talk-time

Requirements:

Due to the demands of the role all applicants will ideally possess the following:

• Experience of outbound B2B telesales background is preferred but all candidates may apply
• A proven track record in B2B sales within the telecoms sector is preferred(with knowledge of calls and lines, broadband and mobile). However, all candidates may apply
• You will have a high level of IT literacy as well as solid reading and writing skills
• You will be an excellent communicator and negotiator with expert objection handling, rapport building and account management experience
• You must be target driven individual, an excellent communicator at all levels and now looking to develop your sales career within a forward thinking company
• You will need to be highly organised to meet all the demands of the role

- Lead Generator

• We are also hiring enthusiastic lead-generators who do not need direct sales experience but need to be eager to learn and fulfil all of the other above criteria.

£22,000 to £25,000 basic salary depending on experience producing £40,000 OTE in Total after commission & bonuses.

*Working from home is not possible in these roles*

Job Type: Full-time

Salary: £40,000.00 per year

Benefits:

• Additional leave
• Casual dress
• Company events
• Discounted or free food
• Free or subsidised travel
• On-site parking

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus scheme
• Commission pay
• Signing bonus

Application question(s):

• Can you commute to Harlow every day? (This is a fully office-based role)
• Do you live within a 30-minute drive/train journey of Harlow, Essex? (This is a fully office-based role)

Work Location: In person

Reference ID: 2022-09