Job description
At FM World UK, client relationships are our top priority. We’re looking for three dedicated and personable sales account manager’s to maintain client accounts and serve as the main point of contact. The ideal candidate’s will have a passion for helping others and a drive for providing exceptional customer service.
Apply today and help build meaningful, long-lasting relationships that move our business forward.
Objectives of this role
- Build and strengthen customer relationships to achieve long-term partnerships
- Maintain accurate client records, keeping track of any updates and renewals
- Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients
Responsibilities
- Handle inquiries and requests from customers and address their needs
- Stay on top of accounts, making sure they receive services and products that meet their needs
- Identify upsell, cross-sell, and renewal opportunities and communicate with the team regularly
Required skills and qualifications
- Strong written and verbal communication skills
- Excellent organizational skills and attention to detail
Preferred skills and qualifications
No experience required, full training will be provided
Job Type: Freelance
Flexible Language Requirement:
- English not required
Supplemental pay types:
- Commission pay
Work Location: Remote
Reference ID: REF:FMSALESACC3