Rooms Management Graduate London, England
Job description
We care about your career and are known for having the absolute best people in the industry. When you join us as a Rooms Managment Graduate you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.
What you'll get
As a Rooms Management Graduate at The Dorchester, here are just some of the great benefits you will receive:
- A fantastic Training schedule fast tracking you to a supervisory position!
- Complimentary stays including breakfast across the Dorchester Collection Hotels
- 50% F&B discount at selected bars and restaurants within the Dorchester Collection
- Vibrant Social events that bring employees together including Summer party and Winter ball
- Amazing benefits such as discounts in various high street and online shops, seasonal ticket loan, rental deposit scheme and competitive Private Pension Scheme
- Apprenticeship, training and development opportunities - from Level 2 (Hospitality Team Member) up to Level 5 (Operations Manager) and many others.
- £1000 bonus when you recommend a friend
- Access to immediate well being advice, because We Care about our employees
You'll love what you do and take pride in delighting our guests:
- As a Rooms Management Graduate, you will complete an intensive training programme within our Rooms Division in order to develop and obtain the key skills to become a successful manager in the future.
- You will assist the supervisors and assistant managers in the correct manning of their departments, ensuring that the manning levels correspond to present and future business levels, and that productivity levels are optimised through correct scheduling of staff and holiday planning.
- Through visible management, you will ensure high levels of motivation and morale in the Rooms Division teams.
- You will monitor, with the Front Office Manager support, the cycle of reservations, guest billing and payment, insuring 100% accuracy.
- You will promote excellent Public Relations with Hotel guests and monitor their comments, complaints and suggestions, in order to make corrective suggestions to the Front Office Manager.
The items shared are the essence of a day in the life of a Rooms Management Graduate, but we'll make sure you are provided with specifics on how we care for our hotel.
What you'll bring
- You will be a recent Hospitality & Tourism Graduate (or similar), with a keen passion for growing a developing in our wonderful industry!
- Our values of, Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a Rooms Management Graduate you’ll have the opportunity to bring these to life and continue to create our legacy.
- Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic.
- English is the primary language used in our hotel. You can comfortably communicate in this language.
INDFOH
