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Room Service/In Room Dining Waiter - NoMad London

NoMad London, a new luxury lifestyle hotel takes residence in the heart of Covent Garden inside the historic, grade II-listed building famously known as The Bow Street Magistrates’ Court. As the NoMad’s first presence outside the United States, NoMad London continues to offer a culture of gracious hospitality combined with understated elegance and comfort.

‘The best of New York hospitality with London Charm’

THE ROLE

The Room Service/ In-Room Dining Waiter, you will be responsible for creating and delivering an exceptional room service experience for our guests.

Your tasks will include:

• Create an exceptional in-room dining experience for our guests.
• Provide a genuine, attentive, and friendly service to our guests to reflect the NoMad standards, from the point of order, to delivery, and collection of dishes.
• Make sure all kitchenware and dishes are clean and well-presented prior to delivering to the guest.
• To feel empowered to make a decision that will enhance the guest experience or defuse any complaints which may arise.
• Always communicate effectively with the kitchen team.

WHAT WE OFFER

• £500 Refer a Friend Scheme
• 20% Employee discount in F&B outlets
• Pension Scheme
• Complimentary family meal and quality coffee/hot drinks whilst on duty
• Growing team with great training and progression opportunity
• Straight shifts (no splits)
• Paid break and annual leave
• Good work/life balance
• Your birthday off (paid) after one year of service
• Hotel discount
• Private Health Care
  
• Experience Stay - including breakfast