Job description
Set within 1,065 acres of countryside with the River Lea snaking through the grounds, Luton Hoo is the quintessential English country house hotel. Befitting a location of such historical importance, a stay at the hotel will live long in the memory. With our 2 Rosette Restaurant and award winning Adam’s Brasserie we are committed to delivering hospitality to the highest standard. Our five star facilities include 228 unique bedrooms and suites, luxury spa, 18-hole championship golf course, state of the art conference facilities, shooting school and much more.
We are dedicated to the development of our employees. Many of the team started out in junior roles, but have been offered training and promotional opportunities as their skills have grown. We are very fortunate to have a large percentage of long-term team members able to offer their experience and expertise to the next generation of hospitality professionals.
Room Attendant
We treat our people like family and our guests like royalty!
We are recruiting Room Attendants to join our housekeeping team.
Weekend and bank holiday working is required for these roles
1 x position - 40 hours per week
working 5 days out of 7
1 x position - 32 hours per week
working 4 days out of 7
Overview of role:
o Cleaning guest bedrooms and bathrooms to the specified 5* standard
o Restocking room attendants’ trolleys
o Reporting all maintenance defects
o Handing in all Lost Property found in guest rooms in a timely manner to the housekeeping office.
o To be well presented at all times in accordance with Company uniform standards
What we are looking for:
Enthusiasm, dedication, and the ability to work in a team
Excellent customer care and communication skills
The ability to interact with colleagues and guests in a friendly and professional manner
Be well presented and able to remain calm under pressure
Previous experience in a housekeeping role would be beneficial.
Why work at Luton Hoo:
We are dedicated to the development of our staff and offer a great range of benefits including:
Meals are provided while on duty by our talented kitchen team
Enhanced holiday allowance after 5 years' service
We have plenty of free parking
Arora Stars - staff recognition scheme
A share of the service charge*
Discounted rates in all of our hotels for you, your family, and your friends!
Career & development opportunities across the Arora Group
Staff Accommodation (*subject to availability)
If you feel that you can rise to this challenge, then please submit your applica