Room Attendant Hounslow, England
Job description
Hilton Garden Inn are recruiting for a Room attendant to join our great team in accommodation area. We are looking for an enthusiastic, genuine and friendly person who really enjoys working in hotels and wants to provide great hospitality to our guests, contributing to them having a Happy stay with us.
As a Room Attendant
We want you to be part of a great and diverse team working together to provide great hospitality and products to our guests in the accommodation department. We set high standards for ourselves so that we can surprise and delight our customers and deliver a great experience.
What we want you to:
- Be Self-motivated as you will be working mainly alone to meet your productivity and standard targets.
- Flexible – to enjoy working different shift patterns and seeing the operation on different days of the week including the weekends, mainly day shifts but some evening shifts may be required.
- Be standards driven to meet the cleanliness required.
- Have good people skills – to greet guests that you do see and to work well in a team- we want work to be fun for all of our employees
- Be trustworthy and security conscious, you will have access to guest areas.
The job:
- To greet all guests in a warm and friendly way as you see them around the building
- To ensure that all customer requests and queries are responded to promptly and effectively
- To clean assigned bedrooms, bathrooms and corridors and/ or public areas of the hotel and ensure bedroom items are replenished.
- To report any defects found in the bedroom, corridors or public areas to the supervisor or manager.
- To deal with guest complaints in a friendly and efficient manner, ensuring guest satisfaction at all times.
- To participate in training and want to be the best you can be in your role- there is a huge amount of training available to you if you want to build a career.
- Why come and work for us – to receive practical training, development and progression within a dynamic and rapidly expanding company. If you want a career in Hospitality then look no further, we have great programs to support your development towards a long and successful career.
Our Perks:
- Staff Lunch
- Uniform
- Discounted Family and Friends hotel stays
- Bike to work
- Staff Taxi
- Staff Gym
- Staff Discount at the shop
- Hilton FB Discount
- Employee Pension
- Life Insurance
- Service anniversaries
- Voice Committee
- Summer/Winter Social events
- Employee/Manager of the Quarter
- Momont-D'cruz Holistic Body Zone (Massage)
A 6-minute walk from the Hatton Cross underground station, this modern airport hotel is 1 tube stop from Heathrow Airport and 6.5 miles from Hampton Court Palace.
The contemporary rooms offer custom-designed beds and free WiFi, plus flat-screen TVs, minifridges, and tea and coffeemaking facilities. Some rooms also add sofabeds.
There’s a fashionable restaurant serving European cuisine, as well as relaxing bar and a lounge area. Other perks include a 24/7 convenience store, a 24-hour business centre and a fitness centre, plus laundry facilities.
