Recruiting for a Night Support Worker to join our Mental Health Service in Waltham Forest!

Job Description:

Looking for a new role where you can make a difference every day? We’re looking for a kind, compassionate and resilient Night Support Worker to join our Drayton Lodge service in Waltham Forest.

£23,019.36 per annum, working 40 per week, plus 25 days Annual Leave pro rata, Pension schemes, staff discounts, healthcare, and career progression. The shift patterns are 10:00pm to 8:00am and any 4 out of 7 days each week.

Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the Southeast.

As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We’re looking for a Night Support Worker to join our service.

Night Support Workers enable people with particular needs to manage their tenancies and live independent lives of their choosing in the community. Night Support Workers are responsible for ensuring continuity of a support service at night and for keeping customers and the building safe.

Essential:

• 2 years experience with MH services

• Strong Leadership skills

• Able to meet tight deadlines

Desirable:

• NVQ Level 3 in Health and Social Care or equivalent

• Other relevant professional memberships and/or specialist qualifications.

Job Overview:

As part of a team of support staff at the Drayton Lodge Service, your role will focus on working closely with customers to help them build and gain their independence, and meet their goals and aspirations.

Key Responsibilities:

• Building supportive, trusting relationships with customers and creating a positive atmosphere

• Working proactively with other members of the team to handle the service caseload and administrative responsibilities

• Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals

• Ensuring ongoing assessment and management of risks associated with customers within an attitude of ‘positive risk taking’

• Report any observations relating to customers welfare.

• Assisting in the recording and reporting of customer incidents

• Updating the database on each customer when necessary.

• Developing productive relationships with partner organisations to improve service outcomes

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

Person Specification:

• Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement

• Exudes a warm friendly presence and open behaviour

• Prefers working as part of a group or team

• Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement

• Has a practical and logical mind and is naturally well organised

• Thrives on change and enjoys dynamic diverse environments

• Is confident with high levels of self-esteem

- Is respectful, articulate and sensitive in style of communicatio- Is motivated towards excellence and improvement of personal performance with a can do attitude

• Ability to cope positively with challenging and diverse behaviour

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.