Roadside Mechanic - Birmingham Birmingham, England
Job description
Company description
Minimum salary £34,507*. On average our patrols earn c. £43,000 but our top performers can earn upwards of £50,000
- This basic salary will apply from 1st April 2023 in line with our annual pay review. If you start before this date, your basic salary will be £32,864 until 1st April 2023
- Up to 7% company pension contribution and access to extensive benefits package
- Your own vehicles and tools
- The best available equipment
- Industry leading training
- Start/finish on your own driveway (paid from the moment you get in the van to the moment you get home)
- Huge variety and enormous satisfaction
- The freedom of being an autonomous expert patrol
- A famous brand that our customers love
This is the job
Solution bringers. Day makers. Extra milers. We are the AA. And we keep everyone’s show on the road. There for our members wherever and whenever they need us, we’re always ready for anything. That’s why, for over 100 years, we’ve continued to evolve and adapt. Today, as the nation’s number one motoring organisation, we offer a range of excellent products and services to millions of customers. As a Roadside Mechanic, you’ll always go the extra mile for our members. In return, we’ll go the extra mile for you, with excellent training, support and development opportunities.
What will I be doing?
When our members’ vehicles are having a bad day, you’ll put your diagnostic skills to the test. As you travel from job to job, you’ll call on all your knowledge of vehicle electrical, fuel and ignition systems, as well as multimeters and other garage diagnostic equipment. We’ll fine tune your expertise with training and development, so if you’ve got the drive to succeed, we want to hear from you. It’s your way with people that really sets you apart. Making sure you understand not just what the customer wants, but how they feel - anxious, impatient, afraid, relieved - you’ll take care to ask the right questions, explain your solutions and make the experience of roadside rescue as happy as it can be.
Of course, our dedicated Technical Support team will only ever be a phone call away. We’ll give you all the equipment you need, from a phone and tablet, to clothing and kit, including a van with best-in-class tools. What’s more, we’ll pay your petrol costs. And your shift starts and ends from your driveway, so you can say goodbye to time wasted on commuting. Two weeks of comprehensive induction, with all expenses covered, will get you match fit for life on the road.
What do I need?
Your shifts could include evenings, weekends and Bank Holidays. So you’ll need to be ready to drive to all kinds of locations, in all weathers, and work quickly and efficiently. Ideally you’ll need an NVQ3 in vehicle maintenance and repair, or an equivalent qualification. It’s essential that you have a full category B driving licence, with 6 points or less. We’ll expect you to be comfortable working with and adapting to new technology too. Most importantly, your technical skills are matched by your flair for dealing with all kinds of people. Whatever the situation, you are calm, friendly and reassuring.
Fixing things makes you happy, and helping people gives you a warm glow - so you’ll relish every chance to shine. And there will be plenty of those, every shift. You’ll enjoy the variety of the role, and the ability to manage your own work and boost your earnings. But you’ll also appreciate the support available at the end of the line. You’ll get a kick from using the latest tech and equipment too. Perhaps most of all, you’ll appreciate working for a trusted brand at the forefront of the industry - and all the opportunities for development and career progression that come along with it.
Additional Information
As a valued member of our team, you’ll have access to a range of fully supported development programmes, designed to help you progress in your career with us. Whether you’re looking to grow in your current role, or learn new skills and take on greater responsibilities, we can help you build the career you’re looking for here.
We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you’ll have access to a range of benefits including:
- Diverse learning and development opportunities to support you to progress in your career
- 23 days annual leave, increasing to 25 days after 5 years’ service, plus 8 bank holidays
- Free AA breakdown membership from day 1
- Discounts on AA products including car and home insurance
- Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
- Worksave pension scheme with up to 7% employer contribution
- Dedicated Employee Assistance Programme
Good conduct matters to us. Our teams are motivated by doing the right thing for both customers and colleagues, and in line with our values, we ask all our employees to act with honesty & integrity and respect for others at all times.
Here at the AA we understand diversity and value the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, you are empowered to be your best and feel like you truly belong.
As part of the onboarding process, we complete several pre-employment checks including work reference, credit and criminal record checks.
We may close the vacancy sooner than the advertised date if we get a high volume of applications, please apply now if you are interested.
We hope to hear from you soon!
