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Job description

The opportunity has arisen for a Band 2 Receptionist within the Specialty Medicine Department in a very dynamic team.

This Role will require excellent organisational, communication and interpersonal skills.

Support the clinical administration team with general administrative duties on a day to day basis and undertake clerical work as delegated by the Medical Secretaries.

• Ensure all patient notes and reports are collected/returned/sent promptly to the filing section.
• Prepare patient files, as required, and carry out necessary filing and photocopying.
• Ensure that all notes entering/leaving the office are tracked in accordance with Trust policy to support other departments/personnel locating files.
• Assist in meeting administrative targets for the Clinical Administrative Team and the Trust as a whole.
• Ensure maximum data accuracy of patient data at all times.
• Adhere to security and data protection policies of the Trust in respect of access and use of patient data, equipment security etc.

Kettering General Hospital NHS Foundation Trust is one of the largest employers in the area and we are on an exciting journey. Our mission is to provide safe, compassionate, and clinically excellent patient care, by being an outstanding employer for our people. We have entered into a Group Model with neighbouring Northampton General Hospital and have become University Hospitals of Northamptonshire.

Our Excellence Values:
Compassion

Respect

Integrity

Courageous

Accountable

Support the clinical administration team with general administrative duties on a day to day basis and undertake clerical work as delegated by the Medical Secretaries.

• Ensure all patient notes and reports are collected/returned/sent promptly to the filing section.
• Prepare patient files, as required, and carry out necessary filing and photocopying.
• Ensure that all notes entering/leaving the office are tracked in accordance with Trust policy to support other departments/personnel locating files.
• Assist in meeting administrative targets for the Clinical Administrative Team and the Trust as a whole.
• Ensure maximum data accuracy of patient data at all times.
• Adhere to security and data protection policies of the Trust in respect of access and use of patient data, equipment security etc.
• Handle routine correspondence/post; sort, deal with and distribute appropriately.
• Monitor all necessary stationery for the immediate Clinical Administration Team, notifying the appropriate member of staff when an order needs to be placed.
• Use computer, office equipment and telephones to undertake the duties of the post, including use of Medway or successor for identification of patients, in-patient, out-patients and waiting list data, tracking in and out of letters and hospital case notes.