Revenues Recovery Assistant Remote
Job description
We do not accept applications via Indeed; please apply via our website https://recruitment.tamworth.gov.uk/
TAMWORTH BOROUGH COUNCIL
REVENUES
Revenues Recovery Assistant
£26,845 - £29,439 per annum
Home working contract
37 hours per week
Permanent
We are looking to appoint an enthusiastic and capable team player to the above post, to assist/support the Senior Revenues Recovery Officer in Revenues operations.
You will be required to review accounts and decide upon the most appropriate methods of debt recovery, while providing informed advice and guidance on policy and procedures, and rules and regulations to the public or other members of staff. You will liaise directly with customers/public to deal with their requests, concerns or queries. You will also liaise with internal and external services in connection with the collection of Revenues Income, for example Enforcement Agents, Benefits Agency, Employers, CAB, while meeting income management service standards.
The successful candidate will assist with financial inclusion and ensure that income is maximized to the council and the customer by ensuring a robust approach to collection, enforcement, and arrears prevention including rent collection arrears.
While experience in this field is preferential, it is not essential.
You will have a minimum of 3 GCSEs grade A-C, or equivalent and be I.T. literate.
This is a home working contract, and the majority of duties will be carried out at home, however, employees will be contractually required to attend site on two days per month for team meetings, 121 meetings, etc. Employees may also be required to attend a site for meetings, collaborative work or to undertake work related activities. Site attendance will constitute no more than 40% of working time and includes the contractual 2 days per month.
The authority offers an excellent employment package with flexible working, Local Government pension scheme and generous holiday entitlement.
Appointment will be subject to satisfactory references, right to work in the UK check, medical clearance and DBS check.
For an informal discussion about the role please contact Clare Buckland on (01827) 709396.
Closing date: 10th March 2023
Late applications and/or CVs will not be accepted. Agencies need not apply. We welcome applications from all sectors of the community. This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks required for relevant posts.
Job Types: Full-time, Permanent
Salary: £26,845.00-£29,439.00 per year
Benefits:
- Company pension
- Flexitime
- Work from home
Schedule:
- Monday to Friday
Work Location: Remote
Application deadline: 10/03/2023
