Revenues and Benefits Assistant

Revenues and Benefits Assistant Middlesbrough, England

Middlesbrough Council
Full Time Middlesbrough, England 23194 - 25878 GBP ANNUAL Today
Job description

Reference: R0002951

Service Area: Revenues and Benefits

Directorate: Finance

Salary: £23,194 - £25,878 pro rata

Hours: 30 hours per week

Contractual Status: Permanent

We are looking for a new member to join our Resident and Business support team as a Revenues and Benefits Assistant.

As a Revenues and Benefits Assistant, you will have skills and knowledge within customer services and/or debt collection. Whilst Revenues and Benefits knowledge is desirable full training would be given to integrate you successfully into our service.

If you have excellent negotiation skills in particular maximising cash collection in a difficult economic environment, are confident in communicating with people and want to make a difference to residents, this may be the opportunity you are looking for!

To be successful in this role you need experience in customer service, effective verbal and written communication skills and excellent attention to detail. You will be self-motivated, able to work under pressure and be a real team player.

You will have responsibility for a caseload which will include customer contact through multiple channels including our phone lines and in-person in our contact centre, personally ensuring all cases are dealt with to conclusion in accordance with all relevant statutory regulations, policies and procedures and maximising cash collection.

What we can offer: The opportunity to agile work either from home or from our fantastic new flagship council offices; ongoing training and development; hugely varied, interesting, and rewarding work; fantastic career progression opportunities; and a real team spirit in an innovative, responsive, and growing service area.

If you have previous experience of working in revenues, benefits or debt recovery then please apply, your application will be considered for joining the team as a Revenues and Benefits Officer immediately.

If you would like to talk through this opportunity further, please call Laura Pelmear 01642 729560 or Hannah Whitlock 01642 729618.

The above post is subject to an enhanced Disclosure and Barring Service (DBS) check.

Closing date: Friday 24th March 2023 by 12 midnight

Job Type: Part-time

Salary: £23,194.00-£25,878.00 per year

Benefits:

  • Company pension

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Middlesbrough, North Yorkshire: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: R0002951

Revenues and Benefits Assistant
Middlesbrough Council

www.middlesbrough.gov.uk
Middlesbrough, United Kingdom
$100 to $500 million (USD)
1001 to 5000 Employees
Government
Related Jobs

All Related Listed jobs

Cleaner - Newport
Beefeater Newport 0.00 GBP Today

Cleaner - Newport - Three Fish Beefeater

Come and be a Cleaner at Beefeater in Newport. Help us vacuum, brush and...

Model
Blossom apparel LTD Derby, England 26000 GBP Today

Models for photo shooting in Derby and surroundings. Job Types: Freelance, Zero hours contract. Derby, Derbyshire: reliably commute or plan to relocate before

laborer
Pulse Refurbishment London, England 27040 - GBP HOURLY Today

Location: SE and SW London

Hourly rate : £ 13.00 / hour

Duration : ongoing

Description : We are looking for hardworking,...

DELIVERY CO-ORDINATOR/WAREHOUSE OPERATIVE (FULL TIME)
Hatfields Furnishers Colchester, England 24000 - 49500 GBP ANNUAL Today

As an Delivery Co-Ordinator/Warehouse Assistant you will be responsible for arranging deliveries to our customers, booking in inbound deliveries, dealing with

Business Support Manager
BAE Systems Preston, North West England, England 30000 GBP ANNUAL Today

Youll also have access to additional benefits such as flexible working, an employee assistance programme, Cycle2work and employee discounts you may also be