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Reference Number :

CSA-SA_KITCH_072023

Status :

Permanent - Part time

Job Category :

Customer Service

City :

KITCHENER

Province :

Ontario

Annual Salary / Hourly Rate :

29.26

Number of positions to be filled :

2

Application Deadline: :

2023-06-26

Description :

VIA Rail Canada Inc. is currently seeking for Station Service Attendants/ Counter Sales Agents to work for its London, Kitchener and Brantford Stations.

Your definition of giving an excellent customer service is warmly greeting people and answering their needs with diligence, efficiency and heartfelt appreciation for their business. We share your belief and have built our reputation on providing excellent service, in a safe and secure environment.

You will guide passengers in the station or on the platform accordingly and you will also:

• verify tickets
• make announcements and provide information on train arrivals, departures as well as delays
• assist passengers with special needs
• perform general janitorial duties in and outside the station

Here are a few other tasks you will be responsible for:

• manipulate baggage, packages or other items such as sports equipment
• work outdoors in all climactic conditions
• operate a motorized vehicle in narrow areas
• load supplies aboard the train

Some important details about the job:

WORK LOCATION
You will work at our Kitchener and Brantford stations.

SCHEDULE
You are available to work on:

• variable schedule including weekends and holidays (with a minimum guarantee of 20 hours).
• shifts varying between 4 and 10 hours a day (beginning as early as 4:30 am and ending as late as 23:30 unless the train is late)
• Layoffs will occur during low season

SALARY
$26.62 et $29.26 per hour

TRAINING:
Starting July 31rst in Toronto for 2 weeks then it will continue in Brantford and Kitchener.

Requirements :

You are well-suited for this challenge if you:

• have a strong ability to communicate with a smile, both in English and French
• possess a High School Diploma
• have a minimum of one year of customer service experience
• possess a valid driver’s license
• must be physically able to manipulate, on a repetitive basis, items weighing up to 23kg

Benefit from a complete and competitive salary and benefits package in a safe work environment.
Above all, you will find kindred spirit committed to teamwork and quality in the pursuit of excellence in customer service.

Come aboard and apply now!

#VIASYND