Retail Sales Associate Bath, England
Job description
Job Profile
Sales Associate
Title
Sales Associate
Contract Type
Part Time
Job Advert
Cream Cornwall is a luxury lifestyle brand who are proud to design and manufacture their own unique homeware products. We are on the lookout for Superstar Sales Associates to join Cream Cornwall in our Bath store with a keen interest in interiors and design.
Do you love working with beautiful products? Are you able to offer an exceptional customer experience and enjoy working in a sales focused small team? Do you have an interest in interiors/homewares and a creative eye? We would like to know why you would like to work for us and how your past work experience will contribute to the Cream team.
Candidate Profile
Key Responsibilities
Service for Sales: Provides service excellence to maximise sales
· Is visible on the shop floor
· Acknowledges all customers who come into the shop
· Engages with customers by approaching them and initiating conversation
· Asks open ended questions to establish customer needs
· Confidently demonstrates product knowledge
· Maximises sale by offering additional products and services
· Overcomes objections by offering alternatives
· Operates till efficiently
· Informs customer of current events and promotions
· Takes personal responsibility for ensuring customer problems are resolved
· Creates further selling opportunities by taking customer details allowing marketing to continue their customer journey
Standards
Creates the environment to give the customer the best shopping experience
· Ensure fixtures are fully stocked
· Checks stock to ensure it is currently ticketed
· Prepare for the day by dusting and cleaning fixtures
· Keeps stockroom tidy and organised
· Attends to deliveries within day of arrival
· Keeps till area tidy and free of unnecessary clutter
· Keeps till areas stocked of tissue paper and bags
· Adheres to dress code and is well groomed to represent luxury brand
Knowledge, Skills and Abilities
· Excels in achieving personal goals
· Consistently delivers a great performance
· Has a strong customer centric focus
· Works well with others.
· Demonstrates a real drive for excellence
· Up to date with current trends in interiors
Who we would love to see:
You will have come from a relevant retail background with an innate sense of style.
You'll have a strong understanding of the importance of building and maintaining relationships and have spectacular sales skills. An understanding of the needs of all our customers is vital as is the ability to adapt your approach accordingly, offering a bespoke service to each Cream Cornwall customer.
Job Type: Part-time
Part-time hours: 10-20 per week
Salary: £10.18-£10.42 per hour
Benefits:
- Company pension
- Employee discount
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
Work Location: In person
Expected start date: 08/05/2023
