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Job description

French Connection is looking for two dynamic and enthusiastic Sales Assistants to join our French Connection store in Newcastle, could that be you?

Roles available;

1 x 12 hours per week (6 hours on Saturday & Sunday)

1 x 20 hours per week (weekday & weekend availability)

The successful applicants will have comparable experience gained within a fast-paced high street retailer, and will combine an outgoing personality with a genuine love of the French Connection brand.

Benefits:

• Free seasonal uniform allowance
• 28 days holiday allowance (pro rata)
• Generous clothing discount for you and your Friends & Family!

Purpose of the role:

• Increase sales through consistency in the customer service experience, using a variety of selling techniques and product knowledge (i.e. fit, sizing, fabric content, ranges etc)
• Maintain maximum stock availability through effective use of replenishment
• Welcome all customers entering the store with a friendly and warm approach while reaming calm, professional and focused, acting as a brand ambassador in difficult situations.

Key areas of responsibility will be to assist the management team in the following areas:

• Maintain housekeeping standards, ensuring all front and back of house areas are kept clean and
• Effectively maintain best practice within your stockroom to ensure that all stock is in line with company guidelines
• Assist the management team to effectively and accurately execute all floor moves, promotions and range launches in line with company guidelines to ensure that deadlines are met
• Deal with customer enquiries and refunds professionally and effectively, converting refunds into sales opportunities where possible
• Tackle any disagreement constructively and professionally, working to resolve any conflict in a timely manner, using the help of management

The successful applicant will be able to demonstrate:

• a proven track record of driving sales
• the ability to work well within a team
• demonstrate high levels of motivation, ambition and drive
• demonstrate initiative, decisiveness and effective problem-solving skills
• the ability to multitask and meet deadlines

Salary will meet or exceed the national minimum wage for your age:

• 16 - 17 years old rate = £7.00
• 18 - 20 years old rate = £7.00
• 21 - 22 years old rate = £9.18
• 23 years and older rate = £9.50

Please note, should you have not received a response within 10 working days of your application, unfortunately you have been unsuccessful on this occasion. We wish you well in your future career.

Job Types: Part-time, Permanent
Part-time hours: 12 - 20 per week

Salary: £7.00-£9.50 per hour

Benefits:

• Cycle to work scheme
• Employee discount

Schedule:

• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus scheme
• Commission pay

Experience:

• Retail sales: 1 year (required)
• Customer service: 1 year (required)

Work Location: One location

Reference ID: SANewcFeb23
Expected start date: 28/02/2023