Job description
French Connection is looking for two dynamic and enthusiastic Sales Assistants to join our French Connection store in Newcastle, could that be you?
Roles available;
1 x 12 hours per week (6 hours on Saturday & Sunday)
1 x 20 hours per week (weekday & weekend availability)
The successful applicants will have comparable experience gained within a fast-paced high street retailer, and will combine an outgoing personality with a genuine love of the French Connection brand.
Benefits:
- Free seasonal uniform allowance
- 28 days holiday allowance (pro rata)
- Generous clothing discount for you and your Friends & Family!
Purpose of the role:
- Increase sales through consistency in the customer service experience, using a variety of selling techniques and product knowledge (i.e. fit, sizing, fabric content, ranges etc)
- Maintain maximum stock availability through effective use of replenishment
- Welcome all customers entering the store with a friendly and warm approach while reaming calm, professional and focused, acting as a brand ambassador in difficult situations.
Key areas of responsibility will be to assist the management team in the following areas:
- Maintain housekeeping standards, ensuring all front and back of house areas are kept clean and
- Effectively maintain best practice within your stockroom to ensure that all stock is in line with company guidelines
- Assist the management team to effectively and accurately execute all floor moves, promotions and range launches in line with company guidelines to ensure that deadlines are met
- Deal with customer enquiries and refunds professionally and effectively, converting refunds into sales opportunities where possible
- Tackle any disagreement constructively and professionally, working to resolve any conflict in a timely manner, using the help of management
The successful applicant will be able to demonstrate:
- a proven track record of driving sales
- the ability to work well within a team
- demonstrate high levels of motivation, ambition and drive
- demonstrate initiative, decisiveness and effective problem-solving skills
- the ability to multitask and meet deadlines
Salary will meet or exceed the national minimum wage for your age:
- 16 - 17 years old rate = £7.00
- 18 - 20 years old rate = £7.00
- 21 - 22 years old rate = £9.18
- 23 years and older rate = £9.50
Please note, should you have not received a response within 10 working days of your application, unfortunately you have been unsuccessful on this occasion. We wish you well in your future career.
Job Types: Part-time, Permanent
Part-time hours: 12 - 20 per week
Salary: £7.00-£9.50 per hour
Benefits:
- Cycle to work scheme
- Employee discount
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Commission pay
Experience:
- Retail sales: 1 year (required)
- Customer service: 1 year (required)
Work Location: One location
Reference ID: SANewcFeb23
Expected start date: 28/02/2023