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At IKEA, it is so much more than a job.

IKEA Croydon are looking to welcome Retail manager for our Home Organisation department, if you see yourself in the frame to lead our focus department of the year then this is the job for you !

You love sales, have a passion for home furnishing and a desire to lead and motivate your own team. You have experience managing and leading in a retail environment with demonstrated success in driving sales growth. You have an energetic leadership style; you thrive on the buzz from helping customers have an exceptional experience. You are a true customer advocate who provides rapid solutions with a smile on your face.

In the IKEA world, we call this position a Shopkeeper

Expected Starting Date: to be discussed with Hiring Manager

WHAT WE OFFER

• Living Wage Foundation Employer
• Starting salary of £ 31,200 per annum based on competence and experience

WORKING WITH US HAS ITS REWARDS

• Affordable breakfast, lunch and dinner options (including free healthy meals), as well as snacks and desserts in our staff restaurant.
• 15% staff discount on all of our IKEA products and access to our Discounts Portal to help you save £100s on high street retailers.
• Free on-site co-worker parking at our IKEA store.
• We provide you with our lovely IKEA uniform and all the tools you need to work with us.
• Holiday on Christmas Eve and Christmas Day, as well as an end of year present.
• A wide range of family-friendly policies and benefits, including generous annual leave.
• Commitment to your development at IKEA starting from day one.
• Free and confidential Employee Assistance Program and Wellbeing Portal.
• Life Assurance, enhanced statutory pension contributions, and interest free loans.

WHAT YOU'LL NEED TO HAVE
With the Sales department leading the customer shopping experience, not only do we need to have extensive knowledge of the IKEA product range but we’re constantly finding new ways of making real connections with our customers to maximise sales and profitability to create a better everyday life for the many people!

WHAT YOU'LL BE DOING DAY TO DAY

• Develop sales in an efficient and effective way in all media to attract more customers to our IKEA store.
• Being an expert in your home furnishing business area to build strong relationships with customers throughout their researching, planning, and purchasing journey.
• Ensure the store is in excellent shape as new and fully and efficiently stocked and that the IKEA product range is presented in ways that inspire customers.
• Acting quickly on commercial opportunities and customer feedback, as well as keeping an active eye on competition, supply, and performance analysis.
• Ensure the team have the right number of co-workers in the right place at the right time to ensure your co-workers are ready and available to meet our customers.

WHAT YOU'LL NEED TO HAVE

• Solid experience of business processes and working methods within IKEA retailing.
• Ability to drive the business with a strong will.
• Experience of leading and developing people.
• Self-reliant with a proven ability to work as part of a team as well as independently.
• Ability to understand and communicate in English.
• Experience of creating and implementing plans, setting budgets and following up goals.
• Ability to solve problems or find new ways of working by identifying solution sources and/or ideas.

WE CARE FOR THE PEOPLE
It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life to join us, where we feel valued for our uniqueness and recognized for our diverse talents.

RECRUITMENT PROCESS INFORMATION
If you have any special requirements during the interview process, please let us know as soon as possible.

First step, please attach an updated CV with your application so we can get to know you better.
Second step, if successful you will be invited to an interview with one of our hiring managers.

Come see things a little differently with us and be part of creating a better everyday life for the many.

IKEA reserves the right to close a job vacancy earlier than originally advertised.

For any advice or support, email: [email protected] and I will be happy to help!