Retail Management Graduate Programme Birmingham, England
Job description
Run your store like a legend
Could you see yourself leading one of our innovative stores running million pound budgets, thousands of products and delivering an omni-channel retail strategy? Are you looking for a fast-paced, high-powered career? Step outside of the normal nine to five and join our Store Management Graduate Programme. Because it’s never too soon to think about your future legacy.
Over your first 12 months, learn to manage an entire store or department, inspire a team of passionate retail colleagues, and deliver success across a range of areas – like Food and Store Operations. You’ll even enjoy the opportunity to see how our stores are run, from supply chain through to the shop floor. It’s a big responsibility, and you’ll make an impact from day one, taking on your first management role within six months. This might seem daunting, but we’ll be with you every step of the way.
This programme is all about preparing you for a future role as Deputy Store Manager or Store Manager in one of our multimillion-pound stores. Through this preparation, we’ll teach you to craft meaningful and unique customer experiences. We’ll show you how to empower your team to exceed targets and put M&S on the map within your community. If you’re fast on your feet, ready to collaborate on a large scale, and have an analytical, calm and people-first mindset, you’re the future legend we’re after. Beyond your first year, you’ll already be able to effectively run a store or sales floor, which will open up numerous career options including the potential opportunity to work abroad in one of our international businesses.
No matter where you choose to take your ambitions within our diverse and global organisation, we’ll give you the experience, mentoring and guidance to succeed. In return, you’ll uphold the high standards our customers expect, drive technological in-store solutions, inspire our growth, and deliver a more effective and efficient way of working.
You don’t need a specific degree to apply for this programme, but you’ll need a passion for retail, a customer-centric approach and an interest in the commercial world.
Ready to be a future legend? Apply now.
ABOUT US
M&S is ready to push boundaries to lead the industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team.
Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process and we are happy to talk smart/flexible working.
ABOUT THE TEAM
Making sure our stores and colleagues are set up for success, our Retail Operations team improve the efficiency of our store operations and play a key role in identifying new ways in which we can ensure our customers always have the best experience (with the added M&S magic!) when they shop with us.
The customer is always at the heart of our business, and our role is also to ensure they can always access our guidance and support at the touch of a button – that’s where our amazing Customer Service team excel. As the trusted voice of the M&S customer, we’re enabled to genuinely make people’s lives better, whilst also influencing change in the business - informing stakeholders when, where and how it needs to happen.
It’s an exciting, fast-paced team to work in and the part you could play is crucial to our transformation as we build the M&S stores of the future and embrace newly developed digital solutions, improved supply chain processes and enhanced communication with stores and our customers.
