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Pinnacle Group provides people-first, integrated services across a range of community-facing assets and infrastructure – including multi-tenure housing, schools, open spaces, public buildings, utilities and broadband networks – as well as a range of complementary employment and wellbeing outcomes. Across the UK, Pinnacle supports over 300,000 homes, 200 schools and 80 public buildings creating value, providing stewardship and generating positive outcomes for our customers, our partners and our clients.

AM Services Group, part of our FM business delivers Facilities Management to Retail Schemes, Manufacturing plants and Tenanted offices. We pride ourselves on placing people at the centre of what we do, while maintaining our values of high quality and excellent customer care.

The Role – Retail Cleaning Operative

AM Services Group is looking for an experienced, enthusiastic and self-motivated individual to join our Cleaning Team at our client’s prestigious retail and leisure site in Rochdale City Centre

This is a Permanent Part Time role of 21 hours per week The suitable person would need to be available 2 x days per week every Monday from 7am until 7pm and every Saturday from 6am until 3pm - Overtime can be available to cover holidays and sickness

Duties/Key Responsibilities

• You must be flexible and able to work in a multi-service team and can work under your own initiative.
• Provide a cleaning service that is professional and to the highest standards at all times this includes: mopping and vacuuming floors; wiping down touch points, cleaning of toilets and washrooms; and other duties appropriate to the role
• Adhere to all in house Health and Safety Environmental policies and procedures.
• To ensure all equipment is kept clean, well maintained and is a safe working order.
• Use cleaning materials in accordance with company health and safety and COSHH regulations.
• To build positive and productive working relationships with all customers, delivering excellent customer service and seeking ways to continuously improve and exceed expectations.
• Work closely with the Contract Manager to ensure that AM Support Services offers an exceptional customer service at the highest standards

Skills Required

• You will need to evidence your honesty and reliability and always maintain a sense of pride in your professionalism in delivering excellent customer service.
• Experience is desirable but not essential as we are looking for someone with the right attitude first and foremost.
• Commitment to Customer Service with good communication skills.
• Good knowledge and experience and attention to detail in cleaning services and cleaning equipment.
• Good timekeeping and attendance are important.

To be considered for the role please ensure your most up-to-date CV is uploaded, detailing employers names, dates of employment along with your roles and responsibilities.

Pinnacle Group strives to be an equal opportunities employer and welcomes applications from anyone regardless of ethnic origin, gender, disability, age, trade union activity, marital status, religious belief or sexual orientation.

We are Armed Forces friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.

Contact information

86-242-000 Riverside Security Mock