Retail Banking Associates

Retail Banking Associates London, England

Financial Conduct Authority
Full Time London, England 44900 - 59500 GBP ANNUAL Today
Job description

Retail Banking Associates
Salary: London £44,900 - £59,500; National £42,100 - £55,600, (depending on experience)

Do you want your work to make a real difference to the lives of consumers every day? Are you passionate about ensuring consumers are treated fairly and have access to information and financial services products that meet their needs
? These roles may be of interest to you if you have experience in one or more of the following: stakeholder management, project management, strategy development, case work, communication and working with data, although this is not mandatory.

What you will be doing: Working as an Associate in the Retail Banking Directorate, you will be at the heart of overseeing firms and individuals in the retail banking and mortgages sector. The Directorate’s remit is exciting and wide ranging. It is responsible for supervising the largest and most complex retail banking groups, digital and foreign banks as well as mortgage lenders in the UK. The teams across the Directorate work collaboratively on policy and projects, including sector wide cross cutting themes such as the Cost-of-Living Crisis, Consumer Duty, Access to Cash, Savings Market Review, the Provision of Banking Services and more. Using your judgement and curiosity on a daily basis, you will be:
  • Analysing firms’ business models and strategies and identifying the key risks of harm
  • Supporting the development, implementation and oversight of effective, assertive supervisory strategies to address key risks of harm
  • Using data to identify trends, identify outliers and provide insights to support the Directorate’s work
  • Forming sound judgement on a variety of regulatory topics
  • Working collaboratively and building strong relationships with internal and external stakeholders
  • Effectively supporting projects
  • Supporting the development and delivery on supervisory strategies for new regulatory powers linked to Access to Cash
  • Contributing to the wider Directorate, including making recommendations for continuous improvement of our processes

What will you get from the role?
Opportunities will include:
  • Enjoying a unique view of the largest firms in the UK financial services industry, undertaking interesting, challenging and rewarding work
  • Supporting to shape supervisory strategies that have a direct impact on reducing risks of consumer harm and thus making a positive difference to consumers and the market
  • Overseeing and monitoring how firms are adhering to the FCA’s Consumer Duty
  • Sharing your knowledge within an environment of excellence and continuous learning

Our competitive flexible benefits scheme gives you the opportunity to create a personalised benefits package, tailored to suit your lifecycle. You can use this allowance to purchase additional benefits such as dental or cycle to work or you have the option top up your base salary by taking this as cash.
Core benefits that you will receive as standard are:
  • 25 days holiday per year
  • Private healthcare with Bupa
  • A non-contributory Pension of at least 8% of your basic salary each month (there are several contribution levels that increase depending on your age – up to 12% a month once you reach the age of 35)
  • Life assurance of eight times your basic salary
  • Income protection
We support hybrid working which means you will be able to work from home up to 60% of the time over a month with the remainder of your time in the office.

The skills and experience you’ll have
We are a signatory to the Government’s Disability Confident scheme. This means that we will offer an interview to disabled candidates entering under the scheme, should they meet the minimum criteria for a role.

Minimum
  • Excellent written communication skills
  • Experience of analysing qualitative and quantitative information
  • Proven experience of managing internal and external stakeholders

Essential
  • Analytical skills: ability to think clearly and rigorously about how best to assess conduct risks and reach robust judgements
  • Ability to work with data: analysing information from a wide range of sources and being able to pull out the key points
  • People: Ability to work collaboratively and demonstrating strong interpersonal skills
  • Drive: motivated by challenges, responding positively to them. Flexible approach to change and an ability to adapt working styles accordingly. The ability to act on your own initiative
  • Influence: ability to work with a variety of stakeholders, to build and maintain constructive relationships
  • Prioritisation and organisational skills: ability to manage competing priorities
  • Respect: for the diversity of cultural, social and academic backgrounds found in the organisation and an overall passion for public service

About the FCA
The FCA regulates the conduct of 50,000 firms in the UK to ensure our financial markets are honest, fair and competitive. We do this to make sure markets work well for individuals, businesses and the economy as a whole. For more information on what we do, our three-year strategy can be found
here.

The FCA's Values & Diversity
Our ambition is to cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation, and delivers better regulation. We particularly welcome applications from women, disabled, and minority ethnic candidates, as under-represented groups .
The FCA is committed to achieving greater diversity across all levels of the organisations. Given this, we particularly welcome applications from women, disabled and minority ethnic candidates for our Associate roles.

Flexible Working
We welcome applications from candidates who are looking for flexible arrangements. Many of our staff work flexibly including working part-time, staggered hours, and job shares. We can’t promise to give you exactly what you want but we won’t judge you for asking.

Multi-location
As part of the FCA’s on-going commitment to develop our national presence, most of our vacancies are now open to working in our Edinburgh, Leeds, or London offices. This means that as part of the application process you will be able to select your preference of which office location you would like to work from.

Useful Information
Applications for this role close on at midnight on 8th October 2023
This role is graded as Associate (Level 8) Regulatory
We will be screening applications on a rolling basis; therefore the role might close early if the calibre of applications is high. Please apply early to avoid disappointment.

What to expect from our assessment and selection process
  • Initial screening call with one our Recruitment Partners
  • Case Study exercise to take place 19th, 20th and 23rd of October
  • First competency-based interview to take place weeks commencing 30th October and 6th November
  • Subject to requirements a final stage interview

Progress will depend on being successful at each stage

Got a question?
If you are external and interested in learning more about the role, please contact Chhavi Bartaria at
If you are Internal and interested in learning more about the role, please contact Tim Dent at [email protected]
Please note that all applications must be submitted through our online portal before the closing date, applications sent via email will not be accepted.

Retail Banking Associates
Financial Conduct Authority

www.fca.org.uk
London, United Kingdom
Nikhil Rathi
Unknown / Non-Applicable
1001 to 5000 Employees
Non-profit Organisation
National Services & Agencies
2013
Related Jobs

All Related Listed jobs

Customer Service Advisor
Allstaff Recruitment Agency Milton Keynes, England 24720 GBP ANNUAL Today

The business offers* 24 days holiday + 1 day at Christmas + 1 day for community Project work + 8 days for bank holidays, option to buy & sell up to 10 days

Customer Service Consultant - Maidstone Area
HSBC Royal Tunbridge Wells Today

The role of a Customer Service Consultant is to provide an outstanding service we can all be proud of, educating our customers to enable them to use our digital

Cleaner
NECS Knaresborough, England 10.9 GBP HOURLY Today

Total of 10 hours and 45 minutes per week. General cleaning duties to include; Vacuuming, mopping, dusting and cleaning of toilet and kitchen areas.

truck driver
Severn Trent Nottingham, England 34762 - GBP ANNUAL Today

Hello, we’re Severn Trent and we think water is wonderful. Oh, we’re pretty keen on people too.


24 hours...

Production Specialist
ITV Jobs Birmingham, England 26329 GBP ANNUAL Today

The rostered hours may include weekend working, late shifts as well as early morning shifts, subject to experience. You maintain good time keeping.