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Retail Banking Associates London, England

Financial Conduct Authority

Full Time London, England 44900 - 59500 GBP ANNUAL Today

Job description

Retail Banking Associates

Salary: London £44,900 - £59,500; National £42,100 - £55,600, (depending on experience)

Do you want your work to make a real difference to the lives of consumers every day? Are you passionate about ensuring consumers are treated fairly and have access to information and financial services products that meet their needs? These roles may be of interest to you if you have experience in one or more of the following: stakeholder management, project management, strategy development, case work, communication and working with data, although this is not mandatory.

What you will be doing: Working as an Associate in the Retail Banking Directorate, you will be at the heart of overseeing firms and individuals in the retail banking and mortgages sector. The Directorate’s remit is exciting and wide ranging. It is responsible for supervising the largest and most complex retail banking groups, digital and foreign banks as well as mortgage lenders in the UK. The teams across the Directorate work collaboratively on policy and projects, including sector wide cross cutting themes such as the Cost-of-Living Crisis, Consumer Duty, Access to Cash, Savings Market Review, the Provision of Banking Services and more. Using your judgement and curiosity on a daily basis, you will be:

Analysing firms’ business models and strategies and identifying the key risks of harm
Supporting the development, implementation and oversight of effective, assertive supervisory strategies to address key risks of harm
Using data to identify trends, identify outliers and provide insights to support the Directorate’s work
Forming sound judgement on a variety of regulatory topics
Working collaboratively and building strong relationships with internal and external stakeholders
Effectively supporting projects
Supporting the development and delivery on supervisory strategies for new regulatory powers linked to Access to Cash
Contributing to the wider Directorate, including making recommendations for continuous improvement of our processes

What will you get from the role?

Opportunities will include:

Enjoying a unique view of the largest firms in the UK financial services industry, undertaking interesting, challenging and rewarding work
Supporting to shape supervisory strategies that have a direct impact on reducing risks of consumer harm and thus making a positive difference to consumers and the market
Overseeing and monitoring how firms are adhering to the FCA’s Consumer Duty
Sharing your knowledge within an environment of excellence and continuous learning

Our competitive flexible benefits scheme gives you the opportunity to create a personalised benefits package, tailored to suit your lifecycle. You can use this allowance to purchase additional benefits such as dental or cycle to work or you have the option top up your base salary by taking this as cash.

Core benefits that you will receive as standard are:

25 days holiday per year
Private healthcare with Bupa
A non-contributory Pension of at least 8% of your basic salary each month (there are several contribution levels that increase depending on your age – up to 12% a month once you reach the age of 35)
Life assurance of eight times your basic salary
Income protection

We support hybrid working which means you will be able to work from home up to 60% of the time over a month with the remainder of your time in the office.

The skills and experience you’ll have

We are a signatory to the Government’s Disability Confident scheme. This means that we will offer an interview to disabled candidates entering under the scheme, should they meet the minimum criteria for a role.

Minimum

Excellent written communication skills
Experience of analysing qualitative and quantitative information
Proven experience of managing internal and external stakeholders

Essential

Analytical skills: ability to think clearly and rigorously about how best to assess conduct risks and reach robust judgements
Ability to work with data: analysing information from a wide range of sources and being able to pull out the key points
People: Ability to work collaboratively and demonstrating strong interpersonal skills
Drive: motivated by challenges, responding positively to them. Flexible approach to change and an ability to adapt working styles accordingly. The ability to act on your own initiative
Influence: ability to work with a variety of stakeholders, to build and maintain constructive relationships
Prioritisation and organisational skills: ability to manage competing priorities
Respect: for the diversity of cultural, social and academic backgrounds found in the organisation and an overall passion for public service

About the FCA

The FCA regulates the conduct of 50,000 firms in the UK to ensure our financial markets are honest, fair and competitive. We do this to make sure markets work well for individuals, businesses and the economy as a whole. For more information on what we do, our three-year strategy can be found

here.

The FCA's Values & Diversity

Our ambition is to cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation, and delivers better regulation. We particularly welcome applications from women, disabled, and minority ethnic candidates, as under-represented groups .

The FCA is committed to achieving greater diversity across all levels of the organisations. Given this, we particularly welcome applications from women, disabled and minority ethnic candidates for our Associate roles.

Flexible Working

We welcome applications from candidates who are looking for flexible arrangements. Many of our staff work flexibly including working part-time, staggered hours, and job shares. We can’t promise to give you exactly what you want but we won’t judge you for asking.

Multi-location

As part of the FCA’s on-going commitment to develop our national presence, most of our vacancies are now open to working in our Edinburgh, Leeds, or London offices. This means that as part of the application process you will be able to select your preference of which office location you would like to work from.

Useful Information

Applications for this role close on at midnight on 8th October 2023

This role is graded as Associate (Level 8) Regulatory

We will be screening applications on a rolling basis; therefore the role might close early if the calibre of applications is high. Please apply early to avoid disappointment.

What to expect from our assessment and selection process

Initial screening call with one our Recruitment Partners
Case Study exercise to take place 19th, 20th and 23rd of October
First competency-based interview to take place weeks commencing 30th October and 6th November
Subject to requirements a final stage interview

Progress will depend on being successful at each stage

Got a question?

If you are external and interested in learning more about the role, please contact Chhavi Bartaria at

[email protected]

If you are Internal and interested in learning more about the role, please contact Tim Dent at [email protected]

Please note that all applications must be submitted through our online portal before the closing date, applications sent via email will not be accepted.

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