Job description

For a Full job Description and Recruitment Pack, Please visit:

www.northamptonunion.com/work-for-us/retailassistant30hours

The Students’ Union are recruiting for an enthusiastic part time Retail Assistant to join their commercial team. This is a customer facing roles based in an art shop near campus Applicants should have a friendly welcoming manner and excellent customer service skills.

1. Ensure that all procedures associated with stock handling and cash handling are implemented in an accurate and timely manner.

2. Ensure that the highest possible levels of service are delivered to all customers.

3. Ensure front of house areas are clean and meet the highest standards and that all customer interactions result in a safe and enjoyable experience

4. Operate to the organisation’s standard opening and closing procedures.

5. Ensure deliveries are received in accordance with company procedures. Maintain security of stock holding and ensure effective stock usage.

6. Maintain shelves and stock in line with agreed planograms and report any stock shortages or order requirements to Retail Supervisor.

7. Asist with merchandising tasks, marketing, point of sale and promotional activities

8. Identify and communicate improvements in processes to the Retail Supervisor.

9. Assist with the training of student staff where necessary

10. Cover other retail areas as and when required

Benefits of working for this organisation include:​​

-25 days minimim holiday (plus bank holidays) (Pro rata)

- Family friendly policies including enhanced maternity, parental, fertility and adoption leave/pay​​

-Generous 10% employer pension contribution

- Employee Assistance Programme​​

-Generous sick pay

-Generous Compassionate Leave policy ​​

-Student Discount (Totum, Student Beans and Unidays)​​

- Free eye tests and optical wear discounts​​

-Choice of religious holiday ​

-10% Staff Discount at SU Venues​

Job Type: Part-time
Contract length: 4 months
Part-time hours: 30 per week

Salary: £10.90 per hour

Ability to commute/relocate:

• Northampton: reliably commute or plan to relocate before starting work (required)

Education:

• GCSE or equivalent (preferred)

Experience:

• Retail sales: 1 year (preferred)
• customer service: 1 year (preferred)

Licence/Certification:

• Driving Licence (preferred)

Work Location: In person

Application deadline: 30/08/2023