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Retail Assistant

The London Eye
London, GREATER LONDON, SE1 7PB
United Kingdom

We're on the lookout for Retail Assistants to help build magical memories at the lastminute.com London Eye

We have both full time and part time seasonal contracts (until September 2023) on offer. Our attraction is open daily so we will need you to have full flexibility as shifts will include weekends, bank holidays and school holidays.

As Retail Assistant you will be the first point of contact for our guests during their time in our retail shop, offering a warm welcome, and encouraging them to stock up on merchandise.

You will need to help make sure the shop is fully stocked and looking presentable at all times and have the confidence to suggest products that our guests may want to purchase or be on hand to assist our customers with any queries they may have. You'll always strive to boost revenue and smash daily targets while demonstrating world-class customer service.

You can help create lasting memories for our guests by

• Being a customer focused teammate who isn’t afraid to proactively approach hundreds of guests whilst on the shop floor.
• Displaying salesmanship and using your skills to up sell all merchandise.
• Demonstrating that you are familiar with working within strict health & safety procedures and be willing to undergo training.

Please note that due to the health and safety aspect of these roles all applicants need to be aged 18 or over.

We’re a close-knit team, so we need teammates that are happy to help others as well as working independently.

There is also the opportunity to be involved with other departments across the attraction but whatever the role, you will find yourself helping customers as they make their way throughout the attraction. The London Eye gets extremely busy, so you’ll do this through high levels of interaction and a great sense of fun.

Why join us?

• We offer an hourly rate of £9.93 per hour, paid fortnightly (due to increase as of 1st April)
• 25% discount in our retail shops and restaurants
• 40% online LEGO discount
• You’ll also get your hands on a Merlin Magic Pass - giving you FREE tickets to our attractions across the GLOBE!

Everyone Matters at Merlin.
At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters! Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.

If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at [email protected] and one of the team will get back to you as soon as possible.