Retail Assistant Walsall, England
Job description
About The Role
In this position, some of your responsibilities may include proactively providing customers with a complete customer service which finds them a solution tailored to their individual needs, ensuring all customers and patients receive safe and accurate advice - whether that is with the supply of over the counter (OTC) medicines, dispensing of prescribed medication or additional pharmacy services. Identifying and implementing actions which embed a culture of safer care in our pharmacies and support the pharmacy technician and your manager or pharmacist in building great relationships with the local GP surgery and with other healthcare professionals.
We don’t believe in standing still, which is why we are investing in our future. We have enhanced our IT capabilities, implemented a new pharmacy dispensing system and developed a number of HR tools to make your life easier. You’ll have access to training and development programmes at all stages of your career through one of our many pathways. Thereafter you will be supported to develop a career, either on one of our pharmacies or within the wider Lloyd’s Pharmacy network, the opportunities are endless. In addition, we offer:
- 25 days Holiday (plus Bank Holiday entitlement)
- Up to 50% staff discount at LloydsPharmacy in store and online!
- Our Care Rewards – Cash back offers on high street retailers
- Full support from our employee assistance programme including a health and wellbeing app
- Company Pension
About You
We are looking for positive and approachable people who can utilise their Level 2 or equivalent Healthcare Assistant and Dispenser qualification to enrich people’s lives. An adaptable and flexible mentality will be key, as well as a desire to embed newly acquired knowledge and skills.There is natural progression from this role into a Pharmacy Technician position, with full support on offer to complete the necessary qualifications.
To be successful in this role as a Trainee you must have the work ethic and determination to take advantage of the ‘on the job’ training provided, as well as being approachable, hands on and have a professional personality to enable you to thrive.About Us
LloydsPharmacy is a household name, part of the wider McKesson UK family, with over 1,400 stores nationwide; accessibly located within local communities, health centres and online. Working as a key partner to the NHS, we dispense more than 150 million prescription items per year supported by over 19,000 colleagues.We are defined by our ICARE values, and ILEAD behaviours. These guide our decision making and help to make sure we stay focussed on what really matters. Together, ICARE and ILEAD build our shared value system and are the key pillars of McKesson’s culture.
At McKesson UK, we don’t just accept difference — we celebrate it, we support it, and we encourage it for the benefit of our colleagues, our services, and our communities. You’ll have access to our diversity networks, inclusion groups and feel supported and comfortable in yourself at all times.
We want you to bring your whole self to work- so, wherever possible, we will look to accommodate a flexible approach to your hours and location as well as job share opportunities, to ensure that our roles work not only to support our patients lives, but yours too.
McKesson UK prides itself on being an equal opportunities employer, committed to diversity & inclusion, taking a person-centred approach to our interview process that is fair and free from both discrimination and bias. If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our recruitment teams.
