Job description
On a Center Parcs break we want our guests to relax knowing everything is taken care of. Our Retail department provides a fantastic shopping experience, from everyday groceries to sweet treats to toys, gifts and clothing.
Across each village there are a number of retail units, including our very own supermarket called Parcmarket and Sweet shop called Treats, as well as a children’s toy store, a gift shop and our swimwear and accessories shop and these are all complemented by our clothing store.
Whether guests visit our on-village supermarket packed full of favourite brands or our dedicated sweet shop for a little holiday indulgence, one thing’s for sure: our retail teams deliver a memorable experience and excellent service wherever you go.
RETAIL ASSISTANT - TREATS | £10.58 per hour
We are looking for a Retail Assistant with a passion for delivering excellent customer service to join our team. Based in ‘Treats’, our village sweetshop, your duties will involve all aspects of retail from serving customers on the checkouts and handling payments to replenishing stock ensuring that all goods are attractively displayed.
You will actively listen and look for opportunities to ensure the guests' requirements are always met and naturally seek out opportunities to exceed their expectations.
HOURS OF WORK
You will be contracted to work 96 hours per 4-week period on a flexible basis. This means that your days and hours of work could vary each week, but you will always receive at least your contracted hours each period. Shifts will typically fall between 07:00am to 09:15pm Monday to Friday and 09:30am to 08:00pm on Sunday.
As our village is open 365 days of the year, your working hours will include weekends, public / bank holidays and during Christmas and / or New Year on a rota basis.
ABOUT YOU
The ideal candidate will enjoy working in a guest facing role, have excellent communication skills and be comfortable working independently or as part of a team. You will be confident taking ownership of guest queries or issues, ensuring that they are served in a friendly and efficient manner.
Essential requirements:
- Naturally cheerful
- Good communication skills
- Ability to perform under pressure
- Physically capable of carrying out the demands of the role
Desirable requirements:
- Previous experience working in retail or a customer service environment
ABOUT THE BENEFITS
Center Parcs is a fantastic place to work and the benefits are as impressive as they are unique. Here are just a few:
- Management/Colleague Bonus Scheme
- Pension Scheme with Life Assurance
- Colleague Recognition and Reward Scheme – offering a choice of Center Parcs and High Street vouchers
- Free use of our leisure facilities
- Discounted Center Parcs breaks
- 20% discount in our restaurant and retail outlets
- Access to Perks at Work Portal - offering a wide range of retail and leisure discounts
- An Employee Assistance Program - providing support on financial, health and legal matters
- Excellent opportunities for career development and progression with the opportunity to gain externally recognised qualifications
If this sounds like your ideal job, then we’d love to see your application.
Closing date: 2 may 2023 at 12 Noon
Interviews to be held: Ongoing
Please note this vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged.
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Our colleagues work together to make sure guests have a memorable and safe short break. We are committed to ensuring a safe and secure environment for our teams.