Job description
Address: Hilton Park Services, M6 between Junction 10A and 11, Essington, Wolverhampton, WV11 2AT
Restaurant Manager
37.5 hours per week
As a Restaurant Manager, you will understand that it is all about people; it’s where we look to create a memorable customer experience. We’ll empower you to treat your restaurant as your own and help shape the winning culture that we are aspiring to achieve.
As a Restaurant Manager, you’ll lead your team in delivering KFC’s world-famous fried chicken and exceptional customer service as we transform the UK’s rest stop experience.
What you will get in return as a Restaurant Manager
- Annual bonus up to *£7,400pa*
- Up to £400 reward for every successful refer a friend recruited
- Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities including funded qualifications, leading to the next step in your career being a Site Operations Manager
What you will be doing as a Restaurant Manager
- Ensure that the KFC unit achieves, as a minimum, the financial targets agreed budget and P&L
- As a Restaurant Manager you will support and develop your team, ensuring that each colleague feels valued, supported, and able to grow both personal and professionally
- Adhering to and ensuring delivery of brand standards
- Overall responsibility for driving consistent high quality customer service and sales
- Lead shifts including opening and closing the unit
What Skills & Knowledge you’ll need
- A proven track record in managing and leading teams in a high volume, retail, or catering brand environment
- You will have previous experience work to and delivering against budgets, P&L, labour costs and ratios and cost saving initiatives
- An ability to build strong and positive relationships with stakeholders
- Previous experience motivating and increasing the performance of your team with mentoring, training, and succession planning.
- An ability to remain calm under pressure in a pressurised environment
You may be an assistant general manager or deputy manager who is aspiring to grow their career into management, or you may be a restaurant manager, general manager or store manager looking for that next challenge. We want to hear from you!
Where our customer’s journey pauses, yours just begins.
Ready to start you journey with us, Apply today!
- Please note internally this role is called Department Manager
- Annual bonus of up to 20%, final value subject to location and performance