Restaurant and Bar Manager London, England
Job description
JOIN OUR FAMILY
At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the look out for new talent to join us on our journey...
A DAY IN THE LIFE OF A RESTAURANT AND BAR MANAGER AT THE CORNER LONDON CITY HOTEL
What you'll be doing...
- Manage the daily operations of the Food and Beverage Department.
- To ensure customer satisfaction through establishing and maintaining quality control standards for products services offered to the customers.
- Ensure the control of costs and productivity.
- Develop sales plan in line with annual budget, maximising sales through up selling, using incentives and promotions.
- Ensure prompt resolution of customer complaints and keep a close eye on customer feedback and reviews.
WHAT WE NEED FROM YOU
We hire mostly on personality potential but here are a few of our requirements...
- Excellent Customer service skills, standards driven, good organisational skills
- To be able to make decisions in a fast-paced environment and to enjoy it
- To be great at up-selling – anticipating customer needs as well as improving the bottom line
- To be able to manage the team and resources available to ensure that the departments are equipped for service via cost controls, stock monitoring and good rota management
- To be able to communicate to and motivate your team providing day to day leadership and direction
WHAT WE OFFER
You will have access to a benefits package we believe truly works for our people and enhances our overall culture...
- Discounted hotel room rates for you and your friends family
- Extra days holiday for your birthday
- Flexible working arrangements
- Pension
- Free meals on duty saving you over £1000 per year
To learn more about our full benefits package, click here to watch our employee benefits video.
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We accept and celebrate our team for who they are and welcome people of all races, disabilities, sex, gender identities and reassignment, sexual orientation, ages, pregnancy and maternity, religion or belief and marriage and civil partnerships. We keep our recruitment process simple and consider applicants on their abilities alone to ensure a fair interview process. If at any point throughout our process you require reasonable adjustments, please contact [email protected].
#LifeatRBH
Located close to bustling Brick Lane and the trendy bars, art galleries and boutiques of Shoreditch, this hotel will be one of the funkiest hotels you've seen! With an open plan design and a quirky/upcycled feel, this will be a fun place to work with an interesting mix of guests.
