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JOB TITLE: Relief Security Officer

LOCATION: London Energy Sites – Multiple Sites in North London

Reporting to: Contract Operations Manager

SHIFT PATTERN: Flexible as per rotas, Minimum 40 hours with a minimum of 2 rest days per week, this will be a mixture of both day and night shifts

PAY RATE: £12.95 per hour

ROLE OVERVIEW AND PURPOSE

This important role is the public face of the Security Team. A can-do and professional attitude is essential in this highly influential role. You also need to ensure exemplary standards of Security and Customer Service are always provided to the client and visitors to the site.

This role will require full flexibility and ability to cover shifts in different sites mostly in North London. The client is a large Energy and Waste services provider managing warehouses, waste depots and recycling centres.

KEY RESPONSIBILITIES

• Readily interact with all visitors within the site, delivering first class customer focused service
• Carry out regular patrols of the site as detailed in the site assignment Instructions, being always proactive.
• Continuously look for opportunities to be of assistance to visitors proactively helping wherever opportunities arise.
• Safeguard all the sites are safe and non-threatening environment for all visitors.
• Ensuring all incidents are managed in accordance with site policies and procedure.
• Liaising with site control room proactively reacting to incidents and ensuring colleagues are fully briefed and always supported.
• Ensure any unsecure areas of the site are reported to Control Room immediately and action taken to resolve.
• Record/log all non-conformances and emergencies with the appropriate control room operatives.
• Deal efficiently and effectively with all emergencies ensuring the site team are kept fully always informed.
• Intelligent understanding of human behaviour, monitoring and surveillance of suspect individuals, logging, and reporting incidents in line with site/company polices.
• Maintain vigilance and highlight/manage unauthorised access by banned individuals.
• Ensure radio procedures are always adhered to.
• Ensure all events/incidents are recorded in the Security Officer notebook correctly and notebook policies are always adhered to.
• Undertake any other reasonable duties as required to meet the needs of the business.
• Any other reasonable duties as requested by your line manager.
• Ensure a timely response to all security issues and events.
• Complete all training requirements as requested by line manager.
• Be available to cover at least one additional shift per month if requested to cover absence/annual leave.
• Liaise closely with the Environmental Services team delivering one service and highlight opportunities in working as one team.

REQUIRED SKILLS AND EXPERIENCE

• SIA Licensed DS or SG required.
• SIA CCTV licensed desirable.
• Be professional, pleasant, friendly, courteous, and helpful always whilst carry out duties to the highest standard.
• One team approach
• Take ownership of all situations to ensure tasks are completed or escalated when necessary.
• To always stay motivated aim high and achieve
• To respect all staff and visitors within the site.