Job description
Business Area
Resourcing is a critical business function at KPMG. It ensures the effective utilisation and development of on and offshore resource. Its responsibilities range from workforce planning and headcount management to demand and supply management for client engagement.
Effective Resourcing contributes significantly to KPMG delivering its business performance but also plays a key role in helping individuals at KPMG fulfil their career ambitions.
The Resource Advisor will work closely with the Resourcing Manager and Performance Leader within their allocated department(s) to understand the resourcing needs of the business.
Key Responsibilities
- Take responsibility for driving the year round planning process. This includes working closely with managers and senior managers within their respective departments to understand the resourcing requirements for their own clients.
- Proactively monitor resourcing levels against client level budgets, questioning where resource requests exceed budgeted allocation.
- Understand client booking requirements in terms of complexity and the nature of the jobs, timing, skills requirement and link those with the client service staff skills set and preferences. Understand where there is flexibility in specific bookings.
- Manage the process around shortfalls - understand where the clashes are and how they can be resolved; question the requirements - staffing, timing etc. Proactively look for solutions by moving bookings around but still achieving appropriate level of support for our audit clients. Work as a team with other Resource Advisors and the Resourcing Manager to manage the shortfall position across the team(s).
- Take responsibility for managing the Profinda/Retain bookings to ensure that it accurately reflects our current resourcing positions and that is it is up to date for minimum of 6 months in advance.
- Understand the drivers behind utilisation and utilisation management. This includes appropriate charging of time worked on the engagement; booking of training commitments; sickness/absenteeism etc. Flag issues of either under-utilisation of resources or where individuals are working consistently over the expected hours.
- Understand Headcount planning and the need for any additional staff. Proactively communicate with the Resourcing Manager on any issues and concerns arising from the level of headcount we have and the level of ongoing commitments. This will include gaining an understanding of blue sky work expected and the level of staff required to deliver this work
The Person
Required skills and qualifications
- Experience in a resource management environment is desirable
- Excellent personal effectiveness to deal with conflicts, express own ideas persuasively and creatively, obtain buy-in and influence outcomes while managing the expectations of the business
- Good commercial awareness of the business issues that drive resourcing
- Understand our market to balance business goals against each person's goals
- Strong influencing skills to obtain resources for projects both at very short notice and in advance
Why work for KPMG?
Flexible Working
In your role, you'll work flexibly at our offices and home. Our people have always worked flexibly - so this way of working isn't new for us. We're creating a tech-driven business to empower and equip our people to be outstanding in delivery, no matter where they work - through inspiring collaboration spaces and new technologies.
Inclusion
KPMG is proud to be an inclusive, equal opportunities employer. We're always looking to attract the very best people from the widest possible talent pool and recognise that we need Inclusion, Diversity and Social Equality to be successful. We remove barriers that can prevent our people from reaching their full potential, and fostering a fully inclusive environment which maximises collaboration and empowers everyone at KPMG to bring their whole selves to work.
Reward and Benefits
By joining us, you can look forward to a competitive salary and a broad range of employee benefits, which can be found through the following link: Reward and recognition (kpmgcareers.co.uk)
Culture
We're an ambitious, values-led global firm, full of fantastic people. We want to make a lasting impact on the world - transforming businesses, developing trust and confidence in markets, and building stronger, fairer communities. Please meet our aspiring employees who will give you further insight into the culture at KPMG People profiles (kpmgcareers.co.uk)
Lorien Internal is acting as an Employment Agency in relation to this vacancy.