Resource Planner Remote
Clarion Housing Group
Full Time
Remote
30332 - 35154 GBP ANNUAL Today
Job description
Salary: £30,332 to £35,154 per annum pro rata
Location: Hybrid
Hours: 39 per week
Contract Type: Fixed term ending 31st March 2024
This is an exciting opportunity to join us whilst we are expanding our Responsive Repairs team across Kent/Merton.
We’re recruiting multiple Resource Planners to join our team. We’re looking for diligent and resilient people responsible for making sure our repairs and maintenance service is efficiently delivered and is highly customer focused.
Clarion Housing is the largest social landlord in the country with 360,000 residents, and our repairs and maintenance service is critical to our success.
As a Resource Planner, you’ll be tasked with allocating appointment slots to arrange repairs to residents’ properties, and track the progress of our team of maintenance operatives to ensure these repairs are completed within their priority deadline. We’ll look to you to block out holiday, sickness and staff training time in operatives’ diaries, as well as schedule any necessary follow-on works.
Some of the other duties include:
- Contact all customers reminding them of the following day appointments
- Check the previous day’s diary to ensure all jobs were completed and closed down
- Check operatives are attending appointments throughout the day
- Ensure all operatives are fully utilised with minimal travel time in order to maximise productivity
Ideally, you’ll already have demonstrable experience of working with resource scheduling software in a logistical customer focused environment and experience of scheduling teams within a repairs and maintenance environment.
Excellent interpersonal and communication skills with an aptitude for close team working are essential.
If this sounds like an opportunity you’d be interested in, we look forward to hearing from you.
Closing Date: Tuesday 6th June 2023 at midnight.
This is a hybrid role with a base location at our offices in Stevenage or London. Candidates will be expected to work from the office at least twice a month.
You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in the UK for the duration of your employment.
What you can expect from us
Here at Clarion we’re dedicated to rewarding hard work and commitment and providing benefits that support you and your lifestyle. As standard we offer;-
- At least 25 days paid holiday plus bank holidays
- Generous pension scheme arrangements
- Maternity and Paternity benefit
- Shared parental & adoption benefit
- Company Bonus Scheme
- Flexible benefits scheme offering a variety of deals and discounts from financial and health plans to savings on your shopping or eating out.
Our commitment to equality and diversity means that we are keen to help you maintain a healthy work-life balance, including but not limited to part-time working and job share, enhanced maternity, paternity and adoption leave, and compassionate leave.
Clarion Response
Clarion Response provides repairs and maintenance services to the residents of Clarion Housing’s 125,000 homes nationwide.
Clarion Response is part of Clarion Housing Group, which also comprises the country’s largest housing association, a charitable foundation and a property development company.
Diversity and Inclusion
We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks.
We’re committed to building a strong, diverse workforce and making Clarion an inclusive place to work.
Clarion Housing Group
www.clarionhg.com
London, United Kingdom
Clare Miller
Unknown / Non-Applicable
1001 to 5000 Employees
Company - Private
