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Job Description

This is a key time to be joining British Airways as we Build a Better BA. We take huge pride in our past – but we’re looking to the future as an airline that loves embracing the best of modern Britain. Our country’s creativity, diversity, style, wit and warmth are the same special qualities that make us who we are. If you’re made of the same qualities as us, you could soon be part of the next chapter of our story. Together as one team, we’re connecting Britain with the world and the world to Britain like no one else.

Resource Allocation Manager

This is an exciting fast paced role within the Operations Planning team at Heathrow. The Resource Allocation Manager oversees Heathrow Allocation, ensuring we have the right resource, at the right time, with the right skills, to deliver our commercial programme. You'll deliver exceptional efficiency and drive punctuality through robust operational allocation plans, whilst leading a high performing allocation function in a safety, regulatory and time critical environment.

About the role

• Accountable for the delivery of a best in class live operational allocation function
• Integral part of the Ops Planning team, interfacing with stakeholders across all levels of Heathrow to deliver a safe and punctual operation
• Focus on improving operational performance with a consideration to safety, industrial and financial constraints
• Responsible for the management of a team of Resource Allocation Executives, providing clear direction and vision, empowering decisions relating to resource allocation
• Identifying development needs and providing training/coaching and operational support for c.30 colleagues
• Undertake project management and drive continuous improvement within resource allocation and Operations Planning.
• Shift based covering 24/7, 365 days per year

Skills / Experience

• Experience of leading large teams in an operational environment
• Experience of resource planning and overseeing operational delivery
• Experience of working in a fast paced and fluid environment
• Experience in dealing with external stakeholders and managing these relationships through positive communication
• Ability to demonstrate a robust style of leadership to drive the best performance and improve operational resilience

Salary: £41,500

Other benefits include:

• Enrolment as a member of the British Airways Pension Plan (BAPP)
• Corporate bonus scheme
• Shift pay £183.30 per week on a 4 on 4 off shift pattern
• Season Ticket Loan scheme allows you to purchase an annual season ticket for your train and/or tube journey to work and spread the cost, which is deducted from your salary, over 10 months
• Annual membership upfront for Gymflex and the cost of the annual membership then be deducted from your pay over 12 months

Staff travel benefits:

• For self and nominees – from date of joining
• Unlimited standby concessions on BA
• Unlimited premium standby concessions on BA.
• For all family and friends – from date of joining
• Hotline tickets on BA - discounted bookable tickets for family and friends.
• For self – after 6 months continuous service
• Unlimited standby concessions other airlines with whom BA has an agreement.
• On completion of 1 years’ eligible service, one annual bookable concession on BA, upgradeable to Club.
• On completion of 20 years’ eligible service, an additional annual bookable concession on BA, upgradeable to Club.
• For nominees – nominated for a minimum of 1 year
• Unlimited standby concessions on other airlines with whom BA has an agreement.

Your impact on British Airways will be rewarded with a competitive rewards package plus the opportunity to develop and progress your career in many directions. Not only will you have the chance to further your career development within BA, you’ll have access to our competitive reward and benefits package. This includes core company paid benefits such as a Defined Contribution pension scheme, generous Life Assurance cover and a whole host of options to support your physical, mental and financial wellbeing. You can also sign up for a range of voluntary benefits such as Private Medical cover, Dental and Critical Illness cover, Technology Scheme, Cycle to Work and Electric Car Scheme. And of course, you’ll be able to enjoy the benefit of staff travel as soon as you join us.

We are an equal opportunities employer and value diversity at British Airways. We do not discriminate on the basis of race, religion, age, marital status, veteran status or disability status. This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

N.B. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities