Resort Information Assistants (2 posts) Bournemouth, England
Job description
Resort Information Assistant (Customer services)
The BCP Council’s Resort Information team is looking for two highly motivated individuals to become part of the team, working on Bournemouth's award-winning seafront with its reputation for delivering excellent customer service.
Across three adjacent sites – the Bournemouth Tourist Information Centre, Smugglers Cove Adventure Golf and the Seafront Office, you will be part of something different, working in a unique visitor role. Whether face to face or over the phone, you will be working with residents and visitors in a busy, dynamic year-round role where no two days are the same.
We want to hear from experienced tourism and customer service professionals with a passion for Bournemouth, Christchurch and Poole. Someone who can demonstrate exceptional commitment to customer service and shows a thirst for developing knowledge of the area and take pride in going above and beyond – a key part of creating superb visitor experiences. The right candidate will be used to working towards sales targets and dealing with hands-on tasks. You are highly motivated and have heaps of energy.
To be successful in the role you must have strong communication skills, the ability to remain calm under pressure and be flexible with the varied demands of the role. You are resourceful, resilient, organised and have great attention to detail.
Our residents and visitors know we are passionate about delivering high standards, so if this is second nature to you and you have a desire for helping to create memories that keep visitors returning, we would love to hear from you.
For an informal chat about the role please call 01202 123 800 and ask for Yessica Falcon.
