Reservations Agent Hilton Garden Inn Bristol
Job description
The Role
As ‘Reservations Agent’ you’ll be on the front line, delivering on our mission!
This is a part-time role working 30 hours per week.
Experience working in a hotel environment is desirable.
You’ll be delivering attentive customer focused service, understand brand standards and enjoy working as part of a successful team.
What you’ll be doing- Top quality customer service
- Working as part of a great team
- Take enquiries and bookings via telephone and online bookings
- Converting enquiries into sales
- Processing, amending and updating bookings as required
- Maximising revenue through upselling
- Administration and Technology savvy
- Available to work when the team and customer needs you most
Do you eat, sleep and breathe customer service?
Why not RESERVE your place on our team?
At Hilton Garden Inn Bristol we’re on the hunt for a focused reservations sales agent, someone who knows what our guests want and can take staying with us a dream come true.
You’ll be a master at taking reservations, chasing bookings and be in the know about all our delicious food and beverage packages – ensuring that maximum occupancy and room rates are achieved.
When it comes to our guests, you’ll know who’s who and what’s what so that the reception team is kept up to date with our occupancy levels, no-shows, VIP’s and special events.
We’re also looking for someone who is champion of Valor Hospitality Europe Limited’s purpose, values and behaviours, spreading the word where you can about what we do.
If we’ve got you SOLD then get in touch today…
