Research Manager London, England
Job description
We're looking for a research manager to join us here at GWI. Not just any research manager though. Someone ambitious and genuine, who works best in the midst of a collaborative and forward-thinking team. That's because as a GWIer you'll be immersed in the fast-moving world of data tech. We think big to make an impact, we're not afraid to ask why, and we always show respect. Those values are what got us where we are today, and they're a big part of what we're looking for in you.
About the job
The Global Research team runs the world's largest ongoing research programme on the digital consumer. This research manager will be responsible for managing and delivering one of our syndicated surveys that explore the latest trends and behaviours among internet users around the world.
What you'll be doing
- Owning all stages of the research process for one of our datasets, from questionnaire design through to scripting, managing fieldwork, data speccing, and data quality checks. Our surveys deep-dive into topics such as social media usage, sports fandom, gaming habits, brand engagement and marketing touch-points.
- Working closely with our Revenue and Trends teams to identify new key topics, and integrate these into our content plan.
- Ensuring absolute data quality at all stages of the research process, and driving forward new quality standards.
- Working closely with Data and Engineering teams. We're constantly looking to innovate and automate, through collaboration with these teams.
- Managing, coaching and mentoring junior researchers, and always working to make our team processes and projects better.
About you
First things first, as a disruptor in the global market research industry, we haven't come this far without entrepreneurial spirit and a get-up-and-go attitude. So if you think we'll see that in you, then you're already halfway there. Here's the rest of what we'd like you to bring to the table.
The essentials:
- Experience running multi-market online surveys – from questionnaire writing all the way to data delivery.
- Ability to manage content requests from internal and external stakeholders, and then design high-quality, engaging, questionnaires.
- A relentless focus on quality, including familiarity with quality fail processes and quality checking.
- Deep knowledge of survey scripting.
- Understanding of how to manage fieldwork across multi-market surveys, including liaising with panel partners and translators.
- Enthusiasm for managing and coaching junior researchers.
Nice to have:
- Experience using Confluence and Jira.
- Line management experience.
- Ability to set personal objectives for team members, including translating business goals/strategy into personal goals.
Our benefits
Great benefits make a big difference. Not just to employees, but to the whole vibe of a business. That's why when you work for us, you'll enjoy a full spectrum of generous perks, rewards and office benefits.
- Competitive salary and discretionary bonus
- 25 days annual leave (prorated)
- Hybrid working, flexitime and a great work-life balance (don't just take our word, check out Glassdoor)
- Allocated shares according to GWI's share scheme
- Work from Anywhere policy
- A range of discounts and freebies
- Accredited learning and development programs
- Simplyhealth cash plan for everyday healthcare
- Auto-enrol pension plan with GWI matching up to 4%
- Cycle to work scheme and commuter season ticket loan
- Commit a working day to charity each year
- Early finishes on a Friday
- A well-stocked fridge, plenty of snacks (some healthy, some not so healthy)
- Regular social activities, including free online yoga and team outings
Who we are
GWI was founded with the knowledge that understanding your audience is really important for business. When you know who you're speaking to and why, you can create content and campaigns that stand out to the people that matter.
Through our global online survey, we gather data on the behaviour and perceptions of consumers across the world. This provides businesses with deep, actionable insights on their audience, revealed from data they trust.
It's been going well, too. Since launching in 2009, we've become one of the UK's fastest growing target audience companies. We're not about to stop growing any time soon. As a business, we're on a mission to re-engineer data-driven marketing, and we're on the lookout for talented people to join us.
Diversity & Inclusion
Imagine if our data came from just one kind of person. We'd get a very nuanced view of the world. And we definitely wouldn't have got off the ground as a business.
Although things certainly aren't perfect, we live in a society where differences are increasingly celebrated – so we'd expect nothing else from our teams. In fact, the GWI office is as diverse as our global data, it's really important to us that it stays that way. This is a place to feel at home, express yourself freely and make your mark.
#li-hybrid
