Repair Technician (Apple) & Sales Assistant London, England
Job description
iStore is one of Apple’s largest Resellers and Authorised Service Providers with stores across the UK. We understand that delivering a great customer experience can only be done with great people and at iStore we’re always on the lookout for individuals that can really make a difference.
*WE URGENTLY NEED TO FILL THIS VACANCY* SEND YOUR CV + COVER LETTER TODAY!
If you’re passionate about Apple products, solving a customer's needs, or get a real buzz from hands on problem solving we’d love to hear from you.
At iStore we understand the benefit of staff training and with our ties with Apple, ensure all our staff learn and pass the right qualifications. What we require from you is a can do attitude.
So, if you’re not afraid of hard work, learning new technical skills and are great fun to work with, then you could be just the person we’re after.
APPLY TODAY with your CV and a Cover Letter. Only applicants that submit a CV with a Cover letter in the supporting documents section will be considered.
Key Qualifications
ENTRY LEVEL ROLE - TRAINING WILL BE PROVIDED AT THE START.
No experience necessary. If you have previous Computer and or Mobile Repair experience it is desirable but not necessary.
- Ability to qualify as an Apple Certified Mac and iOS Technician.
- Strong people skills and a knack for problem solving.
- Ability to maintain composure and customer focus while troubleshooting and solving technical issues.
- Excellent administrative and quality control skills.
- Ability to adhere to a schedule of customer appointments.
- Flexible with your schedule as work hours will be based on business needs around store opening times.
Sales Assistant
- Ability to deliver great customer experiences in a very active environment and enjoy personal interaction.
- Strong interest in technology, particularly Apple products, and agility at learning new products and features.
- Strong communication skills that let you converse as freely and comfortably with small groups as with individual customers.
- An understanding of the importance of great store presentation and merchandising.
- Flexible with your schedule as work hours will be based on business needs around store opening times.
Job Type: Full-time
Benefits:
- Store discount
- Wellness programme
Schedule:
- Holidays
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus scheme
Ability to commute/relocate:
- London, WC2R 0AG: reliably commute or plan to relocate before starting work (required)
Experience:
- Mobile phone repair: 1 year (preferred)
- Computer repair: 1 year (preferred)
- iOS: 1 year (preferred)
- MacOS: 1 year (preferred)
- Customer service: 1 year (preferred)
- Retail sales: 1 year (preferred)
Work Location: In person
