Remote Pre-sales Telephone Advisor Remote
Job description
You will be working a 4 on 4 off shift.
Remote working. Must be available for training in Pontefract for a couple of weeks.
About us
DIY-Kitchens.comis the world's biggest online kitchen retailer, a family-owned business with three world class, state of the art manufacturing sites in Yorkshire. We’ve been manufacturing our kitchens since 1982 and we pride ourselves on producing stunning kitchens that our customers love, finished to the highest standard and built to last.
We’re rated “Excellent” by our customers on Trustpilot and have even been awarded “Best Rated Kitchen Brand” By Which? magazine. We now have a number of exciting opportunities for you to join our team of 400+ colleagues and grow your career with us – in return we’ll reward you with some fantastic benefits and a great future with a friendly, dynamic company.
Main Responsibilities
- Dealing with technical queries via telephone
- Efficiently answering customer queries on product information
- Conversing with departments and colleagues across the business to assist customers with varied enquiries.
- General administrative duties
About you:· Previous sales/customer care experience is essential· Self-motivated· Customer-focused and prepared to work in a fast-paced, ever-growing environment· Good problem solving and organisational skills· Experience working in the Kitchen Industry· Able to work well within a team and individually· Confident IT Skills - able to navigate through various computer systemsBenefits: * Will be remote working (no travel costs, no travel time, lunch at home etc)
- Permanent contract
- Pension scheme
- Family run business
- Weekly pay
- 2-week training programme
- Company laptop and phone provided
- Competitive salary (not minimum)
- 10 hour shift
Ability to commute/relocate:
Job Type: Full-time
Salary: From £12.00 per hour
Benefits:
- Company pension
- Work from home
Schedule:
- 10 hour shift
Work Location: Remote
