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Job description

Receptionist

Job Description

Active Outreach Services provides bespoke packages to young people who are out of school for various reasons our team are passionate and dedicated to supporting these young people.

we are now seeking an experienced person who can be our main contact for our clients.

This is a remote post so must have access to a laptop/Desktop and good speed wifi

Duties

• Performs a variety of office tasks which may include scheduling/ sending emails responding to our clients
• to work closely with and under the managers instructions

keeping our online portal up to date with relevant documentations

ensuring all our policies/procedures are updated

experience with Microsoft office particularly Share point, maintaining records of school activities, tracking student & staff attendance,

check-in/check-out of supplies and materials, typing, data input, sorting mail, making up file folders, and/or transmitting/receiving

• Schedules appointments and meetings, which may include reserving

setting/appointments zoom/teams and facilities, organising materials, sending our notes

responding and following up to calls/emails in a timely fashion

maintaining calendars keeping newsletter up to date

• Responds to telephone requests for specific materials to be mailed and assists with mailing general info to parents
• Responds to telephone and written requests for school information via Calls parents on waiting list when an opening at the school arises

Answers telephones, routes and screens calls, responds to inquiries from the

public, and provides information about the organization

• Builds good rapport with our clients
• Point of contact for client complaints

Qualifications for school receptionist

Experience working in a school office setting highly desired

Must be able to present a professional office with great customer service skills

• Must have a positive attitude and be able to collaborate with others, while

helping to maintain a pleasant working environment

• Ability and willingness to take directions
• Monitors office equipment and ensures proper service/maintenance (i.e., copy machines, postage machine)
• Orders supplies pertaining to copy machines and front desk area

Job Types: Zero hours contract, Part-time
Part-time hours: 6 per week

Salary: £10.00-£12.00 per hour

Benefits:

• Company events
• Flexitime
• Work from home

Schedule:

• Flexitime

Education:

• GCSE or equivalent (preferred)

Experience:

• Customer service: 1 year (preferred)
• Administrative experience: 1 year (preferred)

Language:

• English (preferred)

Work Location: Remote

Reference ID: Activeoutreachadmin23