Remote Customer Service Advisor - Derry

Remote Customer Service Advisor - Derry Derry, Northern Ireland

Sensée Ltd
Full Time Derry, Northern Ireland 10.9 GBP HOURLY Today
Job description

About The Role

Do you live in the Northern Ireland, and would like a permanent home working career in customer service?
Would you like to achieve part-time or full-time hours on a flexible booking basis? APPLY TODAY

Here at Sensée we believe in bringing work to people and not people to work. What does Sensée mean? It’s French for "it makes sense".
We are proud to partner with award winning brands, providing outstanding customer service across a variety of sectors. As a fully employed, home working Sensée customer service agent, you will represent one of our client partnerships. Our partnership's span across healthcare, automotive, insurance, roadside assistance, utilities, travel and many more. We have a career to suit everyone!
What you will do as a Customer Service Advisor at Sensée
  • Attend a full time, fully paid training course that will empower you to succeed
  • Represent an award winning and well know brand, always ensuring outstanding customer service
  • Manage all customer contact using multiple virtual platforms, solving queries swiftly and efficiently
  • Take a customer first approach to query resolution
  • Utilise inhouse tools to stay engaged, empowered and ready to progress up the Sensée career ladder
  • Be an integral part of the Sensée family, whose ethics, values, connectivity, and relentless innovation have blazed a trail for over 18 years

Benefits

  • 30 days holiday (pro rata for part time) - Increasing holidays based on length of service
  • Pension
  • Employee Assistance Programme
  • Perkbox
  • Full or part time (Select between 20 and 40 hours per week)
  • No commute and no dress code!

About You

What we’re looking for from a Customer Service Advisor

  • Confident and clear communicator, with a tenacious attitude toward problem solving
  • Candidates that have previously work in a contact centre environment OR have relevant transferable skills
  • A curiosity for people, passion, an ability to self-motivate and work autonomously
  • Excellent oral and written communication skills, the ability to get up to speed with products and systems quickly, and an excellent grasp of internet technology.
  • IT literacy, high flexibility in your schedule, good organisation, independence and self-reliance
  • Able to provide a dedicated home working space, with IT kit and wired broadband connection
  • A shared passion for ethics, the environment, excellence and innovation.

About Us

Established in 2004, Sensée are the industry leaders in outsourced customer service. From the start, sustainability has been a key focus for us. By eliminating the daily commute and utilising our own equipment, our model reduces the carbon footprint of every colleague and our business. Ethical practises that protect our local communities and worlds resources has always been at the heart of what we do at here at Sensée.

Sensée is an equal opportunities employer and welcomes applications from all sections of the community

Remote Customer Service Advisor - Derry
Sensée Ltd

www.sensee.co.uk
London, United Kingdom
Mark Walton
Unknown / Non-Applicable
501 to 1000 Employees
Company - Private
HR Consulting
2005
Related Jobs

All Related Listed jobs

paralegal
Ridgemont Legal Services London, England 25000 - 22000 GBP ANNUAL Today

Are you an experienced Paralegal looking for a fantastic and rewarding opportunity in the legal sector?

If you are passionate about what you...

Packer/Production Operative (FT)
MachRecruitment Lowestoft, England 10.62 - 15.93 GBP HOURLY Today

Packing of customer products as per required specifications. This is a fast-moving environment, all team members must work whilst maintaining the highest

Live Well Health Coach
Swindon Borough Council Swindon, Wiltshire, South West England, England 25986 GBP ANNUAL Today

The ability to travel throughout the Borough will be required in order to be available to support sessions and events around the town.

Sub-Assembly Operative - A. J. Wells & Sons
A. J. Wells & Sons Ltd Newport, Newport, Wales Today

Job Posted: 28 March 2023 Contract Term: Permanent Location: Newport, Isle of Wight Contract Type: Full time Salary: Dependant on experience Industries:

Weekend Cleaner
C R Services NorthWest Limited Accrington, England 9.5 - 10.42 GBP HOURLY Today

Storing cleaning goods away in a safe place. Part-time hours: 15 per week. This company is based on bus routes to Blackburn and Burnley or alternatively there