Remote Customer Service Advisor

Remote Customer Service Advisor Remote

Sensée Ltd
Full Time Remote 10.9 - 12 GBP HOURLY Today
Job description

About The Role

Do you live in the UK, including Northern Ireland, and would like a permanent home working career in customer service?
Would you like to achieve part-time or full-time hours on a flexible booking basis? APPLY TODAY

Here at Sensée we believe in bringing work to people and not people to work. What does Sensée mean? It’s French for "it makes sense".
We are proud to partner with award winning brands, providing outstanding customer service across a variety of sectors. As a fully employed, home working Sensée customer service agent, you will represent one of our client partnerships. Our partnership's span across healthcare, automotive, insurance, roadside assistance, utilities, travel and many more. We have a career to suit everyone!
What you will do as a Customer Service Advisor at Sensée
  • Attend a full time, fully paid training course that will empower you to succeed
  • Represent an award winning and well know brand, always ensuring outstanding customer service
  • Manage all customer contact using multiple virtual platforms, solving queries swiftly and efficiently
  • Take a customer first approach to query resolution
  • Utilise inhouse tools to stay engaged, empowered and ready to progress up the Sensée career ladder
  • Be an integral part of the Sensée family, whose ethics, values, connectivity, and relentless innovation have blazed a trail for over 18 years

Benefits

  • 30 days holiday (pro rata for part time) - Increasing holidays based on length of service
  • Pension
  • Employee Assistance Programme
  • Perkbox
  • Full or part time (Select between 20 and 40 hours per week)
  • No commute and no dress code!

About You

What we’re looking for from a Customer Service Advisor

  • Confident and clear communicator, with a tenacious attitude toward problem solving
  • Candidates that have previously work in a contact centre environment OR have relevant transferable skills
  • A curiosity for people, passion, an ability to self-motivate and work autonomously
  • Excellent oral and written communication skills, the ability to get up to speed with products and systems quickly, and an excellent grasp of internet technology.
  • IT literacy, high flexibility in your schedule, good organisation, independence and self-reliance
  • A shared passion for ethics, the environment, excellence and innovation.

About Us

Established in 2004, Sensée are the industry leaders in outsourced customer service. From the start, sustainability has been a key focus for us. By eliminating the daily commute and utilising our own equipment, our model reduces the carbon footprint of every colleague and our business. Ethical practises that protect our local communities and worlds resources has always been at the heart of what we do at here at Sensée.

Sensée is an equal opportunities employer and welcomes applications from all sections of the community

Remote Customer Service Advisor
Sensée Ltd

www.sensee.co.uk
London, United Kingdom
Mark Walton
Unknown / Non-Applicable
501 to 1000 Employees
Company - Private
HR Consulting
2005
Related Jobs

All Related Listed jobs

technical account manager
CrowdStrike Remote Today
PT Finance Administrator
Interaction Recruitment Peterborough 14872 - 16016 GBP annum Today

Calling all part timers!!

Want to work 22 hours per week and 4 days a week?

Are you an experienced accounts/finance administrator?...

team member
Fat Sams Kitchen Royal Tunbridge Wells, England 10.420192307692307 - 8 GBP HOURLY Today

Reports To: General manager, restaurant supervisor, and Company director.

Pay to be discussed with the owner and based on experience, age...

Design CAD Technician
Xylem Nottingham, England 29926 - 46827 GBP ANNUAL Today

To support Field sales and installation Engineers when scoping installation works. Detail design and production of CAD drawings for Xylem product range.

Barista
Bodega Bagels Belfast, Northern Ireland 10 - 11.25 GBP HOURLY Today

Excellent communication skills to interact with customers and team members. Knowledge of basic math for cash handling and retail calculations.