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Relationship Manager
Nottingham
As a Barclays Relationship Manager, you will manage, develop, and grow a portfolio of approximately 50 customers each with a turnover of between £6.5 and £50m or having debt requirements less than £1m. This will be done through the development of Barclaycard Commercial Payments product and service solutions. You will manage multiple stakeholders at a senior level, and you will be viewed as the internal expert for your customer’s requirements, developing awareness and driving opportunities through to live deals.
Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality and innovation behind us. We offer careers that provide endless opportunity – helping millions of individuals and businesses thrive, and creating financial and digital solutions that the world now takes for granted.
You can apply from anywhere in the UK for this role. We will confirm your place of work at the point of offer, ensuring that this is considered in line with our future ways of working and overall location strategy. The hiring manager for the role will discuss the appropriate defined time in office for the role with you as part of the application process.
What will you be doing?
• Establishing sound commercial proposals to retain and fully develop client and prospect base, whilst being aware of immediate, medium, and long-term revenue / profit goals

• Identifying /owning / developing a pipeline of profitable / multi-market / multi-product business revenue opportunities with existing clients and managing this pipeline to execution
• Managing customer contracts and rebates, ensuring timely and governant engagement with internal pricing and finance teams
• Ensuring short-, medium- and long-term customer plans are in place, customer needs/issues are pro-actively identified and appropriate solutions developed
• Facilitating discussions and negotiations with clients on commercial, operational, technical, marketing, industry, and management information issues
• Maximizing share of customer / prospect commercial payment spend by pro-actively evaluating gaps, focusing on needs assessment, and identifying new solution propositions
• Acting as point with the Corporate Bank for your customer or prospect relationship (banked or otherwise) within Barclaycard Commercial Payments
• Assessing the impact of industry changes, adapting to the changing payments landscape, and making key recommendations to retain and grow your customer relationships

What we’re looking for:
• High level of communication skills, including interactive listening to negotiate with key stakeholders at a senior level (internally / externally) to drive profitability with Tier 1 clients

• Experience in driving business development through strategic influence of key stakeholders, eye for complex requirements / tenacity to drive forward and create solutions
• Full and extensive knowledge of the Business-to-Business payments industry with the ability to build credibility and robust client relationships at all levels
• Extensive knowledge of global industry trends and extensive knowledge of the impact that regulatory / scheme changes can have on a client’s performance and future strategic direction

Skills that will help you in the role:
• Proven Account / Business Development track record

• Understanding of P&L drivers
• Full Driving Licence

Where will you be working?