Job description
Registration Officer
- Directorate: Chief Operating Officer
- Job Title: Registration Officer
- Salary: £24,948 - £30,151
- A local weighting allowance of £1002 is also payable
- Post Level: 5
- Hours of Work: Part-time, 21 hours per week
- Location: The Curve Registration Service
- Hiring Manager: Tajinder Bahia
- Telephone: 01753 875062
- Job Ref: CO02-1842
- The closing date for applications is: 29 September 2023.
- Interviews will be held week commencing 2 October 2023.
- A basic DBS is required for this role (BPSS).
How to Apply:
You can apply online below and upload your most up to date CV, a cover letter and/or supporting statement. Alternatively, email [email protected] for an application form, outlining the reference number above.
- To apply for the role, you will need to have an up to date CV which you can upload here: Employment Application form
- To apply for these roles please ensure you have read the full Job Description and Person Specification here: Registration Officer JD and PS.
This file may not be suitable for users of assistive technology. Please email [email protected] if you need any attached documents in an alternative format – our accessibility statement has more information.
Please ensure you submit your application by the closing date above.
Main Accountabilites of the Role:
Working in the Slough Register Office you will be registering births, deaths, stillbirths, civil partnerships, and marriages.
You will be responsible for preparing certificates for members of the public and making appointments for people to come to the office to register births, deaths, stillbirths and to give notice of marriages and civil partnerships. The role also involves the duty of taking notices of marriage and civil partnership.
There is currently a requirement to work 21 hours per week. Available to work Saturday/Sunday ceremonies booked to take place at The Elizabeth Room, licenced venues, and churches within the District of Slough.
There will also be occasional additional weekend work and Bank Holidays as requested to cover ceremony duties. These are on a voluntary basis.
The successful candidate will:
Will have experience of working in a front-line customer service role, within the registration service is desirable. As well as excellent accuracy, an attention to detail and neat handwriting, you will be patient, tactful and empathetic as you will be dealing with people who may be in a highly emotional state in sometimes difficult situations. You will also understand and apply complex legislation and be able to work on your own as there will be times when you are working with limited supervision.
What you will need to have:
- the ability to operate within a team environment, as well as independently
- proven ability to communicate effectively with a wide variety of people
- the ability to work well under pressure, whilst delivering a high standard of service
- tactful and show patience and empathy when dealing with people who may be distressed
- confident when dealing with people from various backgrounds and cultures.
Appropriate Dress and Personal Appearance
Registration staff represent Slough Borough Council while they are at work and are expected to always present a smart and professional image. This is particularly important when dealing with customers both in the register office and when attending outside venues and events. Staff are expected to be appropriately dressed for the work they are doing.
You will need to wear
- a smart suit business attire or equivalent such as smart shirt and tie, tailored jacket, and trousers
- any head covering, appropriate to an individuals’ faith
- clean and smart shoes.
You will have have a common-sense approach to jewellery, piercings and make-up etc.
Interested?
For an informal discussion about the post please contact Tajinder Bahia, Superintendent Registrar on 01753 875062.
Please email [email protected] if you need any attached documents in an alternative format – our accessibility statement has more information.