registrar West Chester, PA
West Chester University
Full Time
West Chester, PA
56704 - 12.04 USD ANNUAL Today
Job description
Position Summary
Join a vibrant campus community whose excellence is reflected in its diversity and student success. West Chester University of Pennsylvania’s Registrar’s Office invites applicants for the position of Assistant Registrar of Operations, Processing and Credentials.
West Chester University, a member of the Pennsylvania State System of Higher Education, is a public, comprehensive institution committed to offering high-quality undergraduate education, selected post-baccalaureate and graduate programs, and a variety of educational and cultural resources for its students, alumni, and citizens of southeastern Pennsylvania. We are a community of educators dedicated to developing graduates who succeed personally and professionally and contribute to the common good.
WCU proudly offers a positive and purposeful work environment; comprehensive employee benefits including health, vision, and dental insurance along with many wellness programs; generous retirement plans; a commitment to work-life balance including generous paid vacation, paid sick time, military leave and paid time off for most major holidays; and a University mission to support employee personal and professional growth including a tuition waiver for self and family members, training and development, and advancement opportunities.
Reporting the Senior Associate Registrar for Student Services, the Assistant Registrar for Operations, Processing and Credentials works to oversee processing including accelerated program plan changes, transcript generation, study abroad registration support, military grade and conferral submissions, readmitting former students, program plan updates, non-degree registration including prerequisite checking, and additional support, validation of credentials, returning student reviews, and the degree conferral process.
The ideal candidate will demonstrate experience working in a Registrar’s Office; excellent customer service skills; systems and process improvement experience; and the ability to communicate with diverse a diverse campus population.
Responsibilities Include:
- Provide strategical oversight for processing major changes, monitoring transcript orders, non-degree enrollment and training staff to efficiently perform those daily tasks.
- Coordinate support of non-degree students and other special populations across registrar office and campus community.
- Assist Senior Associate Registrar with non-degree articulation agreements and contracts.
- Collaborate with graduation analysts and Student Support Specialist staff to establish best practices for processes impacting student enrollment, transfer of credit and review of student records to ensure degree completion requirements for graduation.
- Lead all Registrar office responsibilities in commencement.
- Collaborate with the Transfer Credit functional area to support all posting of transfer credit and study abroad credit throughout the academic year
- Coordinate registrar office staff involvement in commencement exercises and manage the printing, ordering and accuracy of diplomas.
- Coordinate with third-party vendors to ensure timely and accurate delivery of diplomas to graduates and lead the University’s Certified Electronic Diploma initiative and partnership with Paradigm.
- Respond to student inquiries related to military tuition assistance and ensure the institution is in compliance with all military grading and degree conferral reporting.
- Perform registration duties including enroll/drop/withdraw, printing of transcripts and enrollment verifications.
- Other duties as assigned.
Minimum Qualifications
- Bachelor’s degree
- Two years of professional higher education work experience
- Experience with records (such as course history, course registration, degree completion planning) and registration
Preferred Qualifications
- Master’s degree
- Experience working in a Registrar’s Office
- Demonstrated experience improving business process to meet operational goals
- Knowledge of compliance reporting, FERPA (Family Educational Rights and Privacy Act) and/or local and federal regulations regarding higher education records and privacy
- Experience with higher education systems and applications such as PeopleSoft, Banner, OnBase, Parchment, and/or Paradigm
Special Instructions
Ask about opportunities to work from home and alternate work schedules.
Candidates should apply online at https://www.governmentjobs.com/careers/wcupa. Electronic application allows for cover letter and resume (Both required for consideration).
Review of applications will begin immediately and continue until the position is filled.
Applicants must successfully complete the interview process to be considered as a finalist.
Developing and sustaining a diverse faculty and staff advances WCU’s educational mission and strategic Plan for Excellence. West Chester University is an Affirmative Action/Equal Opportunity Employer. Women, minorities, veterans, and persons with disabilities are encouraged to apply.
All offers of employment are subject to and contingent upon satisfactory completion of all pre-employment background checks.
WCU proudly offers comprehensive employee benefits including health, vision, and dental insurance, generous retirement plans, many wellness programs, a tuition waiver for self and family members, and training, development and advancement opportunities.
The information is provided for general purposes only. Legal Plan Documents will govern any discrepancies that may arise. Benefits, benefit levels, and eligibility rules are subject to change. The benefits described are available to most employees; however, certain eligibility requirements must be met.
- On the first working day, new employees are eligible to enroll in medical benefit plans and can choose between two PPO plans or an HMO plan.
- Supplemental dental, vision, hearing and prescription coverage is also offered to employees.
- The Get Healthy Wellness program rewards participants with reduced health care premiums and provides tools and resources to maintain good health.
- Flexible spending accounts allow employees to withhold income from their paychecks before taxes for reimbursement of approved medical and dependent care expenses.
- A University mission to support employee personal and professional growth.
- PASSHE tuition waiver lowers the cost of college expenses.
- Leave and time-off benefits include generous paid vacation, paid sick time, military leave and paid time off for most major holidays.
- Choice of two group retirement plans with generous employer contributions.
- Voluntary retirement plans offer two additional options to save and invest money for retirement and are available to all employees upon their date of hire.
- Group life insurance is provided at no cost to all permanent employees.
- Voluntary long-term disability insurance (LTD) and voluntary group life and personal accident insurance (VGLIP/AD&D) are available to employees.
- State Employee Assistance Program (SEAP) provides a wide range of free services including counseling, legal, and financial services.
The information is provided for general purposes only. Legal Plan Documents will govern any discrepancies that may arise. Benefits, benefit levels, and eligibility rules are subject to change. The benefits described are available to most employees; however, certain eligibility requirements must be met.
