Registrar Retford, England
Job description
The County Council’s Registration & Celebratory Service aims to deliver the best possible experience to those officially registering life’s most significant events; such as birth, death, marriage, civil partnership or gaining citizenship. These are the daily duties of a Registrar, but alongside these you will enhance the customer journey by providing services such as ’Tell Us Once’ for death registrations. In addition, you will be required to deliver statutory ceremonies of marriage and civil partnership, plus a wide range of non-statutory services for those celebrating other milestone occasions such as renewal of vows and naming ceremonies.
Accuracy, attention to detail and empathetic skills are essential to work in this field of registering life events precisely and sensitively, but above all you must enjoy working with people experiencing both the emotional high and low points in life.
We have a Registrar position currently available in the North area of the service. The North area provides service points in Worksop, Newark and Retford. The regular work base for this position is Retford, but you will be required on occasions to work across the whole area as necessary. On appointment you will quickly be required to fulfil practitioner duties in our busy frontline registration offices, therefore previous experience is highly desirable though not essential. You must also be willing to work weekends and Bank Holidays as required on a rota basis, have a full valid driving licence and regular use of a vehicle, a taxi service will be provided where disability precludes this.
You need to demonstrate the relevant NCC corporate competencies and have particular skills to be:
- incredibly accurate, with an exceptional attention to detail
- confident in your ability to sensitively and accurately register births, deaths, marriages, civil partnerships and citizenships
- able to follow high level, complex legal guidelines and procedures
- competent in the use of a wide range of IT and digital systems
- approachable, courteous, tactful, enthusiastic, energetic and innovative
- used to dealing with the pressures of a diverse workload and deadlines, whilst responding flexibly and quickly to changing priorities
- confident in public speaking and able to command the attention of large groups of people
- setting a personally high standard of customer service
- an experienced communicator, able to build and maintain relationships in both one to one and group situations
- exceptionally organised
- assertive when required
We offer a busy, varied and inherently rewarding position, so if you think this may be the job for you, we welcome your application.
The Registration Service is keen to have a more representative and diverse workforce and would welcome male applicants and those of black and minority ethnicity as we are underrepresented in those and other key areas.
Tier 7a
Disabled applicants who meet the essential shortlisting requirements will be guaranteed an interview. A job share scheme is available for all full-time posts: both permanent and temporary, unless otherwise stated. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and we expect all staff to share this commitment and undergo appropriate checks.
Nottinghamshire County Council strives to ensure that it goes beyond the requirements of the Equalities Act and prides itself on being accredited as a Disability Confident Leader Organisation.
Therefore, the County Council encourages applications from all, irrespective of gender, marital status, disability, race, religion, belief, pregnancy and maternity status, age or sexual orientation.
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