Job description
SUMMARY
Responsible for providing student records and administrative support for the Registrar. In assisting the Registrar, the Registrar Clerk will interact with staff, students, and external parties regarding student records content. The Registrar Clerk will be responsible for adhering to campus Academic compliance to include procedures, records, and process integrity. All Concorde associates are required to display professionalism and uphold Concorde’s Mission and the core values of respect for the individual, integrity, teamwork, customer service, and achievement.
KEY RESPONSIBILITIES
- Assist with maintenance of student files/records
- Scan required documents into DocuWare
- While working with student records, ensure security of the physical and/or electronic record
- Enter data regarding various student records as assigned by the Registrar; i.e., scheduling, attendance, grades, COS’, etc.
- Prepare documents as assigned
- Assist in the reconciling of Exceptions
- Assist with investigating and resolving records in current Student Management System
- Ensure that documentation for policy exceptions is maintained
- Ensure that documentation for policy adherence is maintained
- Perform other duties, as assigned
EXPERIENCE/EDUCATION
- High School diploma or equivalent required; Associates degree or higher preferred
- Student Management Systems experience a plus, i.e., CampusNexus
- Strong attention to detail
- Strong organizational skills
- Proficiency in Microsoft Office products
- Excellent customer service skills