Regional Supporter Relations Manager Remote
Job description
Love Dogs? Are you a skilled communicator? Do you want to make a difference in your community?
Dogs Trust has exciting plans to grow its reach and impact over the next ten years with the launch of our new organisational strategy. In fact, we’ve been helping dogs for over 130 years. In that time, we’ve found forever homes for hundreds of thousands of our faithful friends, dramatically reduced numbers being put to sleep, and helped to all but eliminate strays from the UK’s streets. We've also established universal microchipping, campaigned tirelessly on important issues such as puppy smuggling and grown influence and impact on the international stage. But we know there’s so much more to do. There are still millions of dogs - and people who love dogs - around the world who need support.
Our Supporter Relations teams across the country promote the work of Dogs Trust engaging with key audiences across the community and providing first class customer service to all Dogs Trust supporters. And we are now looking for a Regional Supporter Relations Manager to lead the team across South-East of England.
You will manage the team dispersed at different rehoming centres ensuring successful delivery of their KPIs to maximise projected legacy income generation for Dogs Trust, enabling the team to continue their effective stewardship of existing and new legacy pledgers.
You will monitor and evaluate Supporter Relations activity to deliver continuous improvement as well as ensuring the continued impact development of Dogs Trust across their region by their organisation of supporter events, talks and rehoming centre tours alongside the delivery of the Dogs Trust village at the nationwide DogFest events throughout the year
An experienced manager you will have a good understanding and knowledge of legacy marketing alongside strong communication skills and passion for excellent customer service.
In return for all of this, we have a comprehensive benefits package, which includes excellent annual leave, Perkbox and pension allowances, and you will you join a team of highly professional and driven colleagues in a brilliant upbeat and collaborative environment, all with a genuine passion for dog welfare.
To apply for this position please click the APPLY NOW button. Our application process requires you complete an application form and a covering letter explaining your interest and suitability for the role.
At Dogs Trust we value diversity and we're committed to creating an inclusive culture. We actively encourage applications from people of all backgrounds, abilities and cultures and believe that a diverse workforce will help us to achieve our mission. Should you need any adjustments to the recruitment process, either at application or interview stage, please contact us on [email protected]
