Regional Sales Support Manager Colchester, England
Job description
Competitive Salary + Car Allowance
Regional field based role requiring a Clean driving license , (National Travel)
Extraordinary lives. Outstanding people.
The life of every resident we proudly care for is extraordinary, rich in history and unique life stories. We have homes in beautiful locations nationwide and we’re still growing. And we know that genuine care is delivered by passionate people who go above and beyond to help every resident live life to the full.
As a Regional Sales Support Manager, you’ll work closely the Regional Manager and Home Managers to build the level of sales skills within their teams so that they are able to develop, manage and convert sales enquiries efficiently and professionally to achieve their sales targets. You will provide local business development support to the Home Manager(s), supporting the Home’s Promotion Plans to drive private pay enquiries of the right care type into the home. To enable the home(s) to deliver occupancy and average weekly fee (AWF) targets, you will help the home teams to: understand and deliver exceptional service throughout the customer journey; develop strong relationships and network with healthcare professionals and other relevant organisations; maintain efficient and effective CRM and reporting; increase the brand awareness and positioning of the home(s) within the local community.
About the role
You will be responsible for supporting the relationships for all B2B (Business to Business) and B2C (Business to Consumer) customers using a consultative approach. Alongside verbal, e-mail and face-to-face communication, you will be required to support in-home, virtual and external events for both B2B and B2C audiences, with the aim of generating direct enquiries and progressing them to the next stage, and influencing stakeholders to recommend your care home (s) to their clients or contacts. You will further support the higher focus home(s) through undertaking viewing appointments where possible, introducing the Home Manager, or if not available, the Deputy.
The skills you’ll need
In this role you’ll bring all your marketing knowledge and skills to life for a wide-ranging audience. You may have current experience in a role such as Sales Manager, Sales Executive, Sales Account Manager, Dual Site Sales Manager.
You’ll help the team you work with understand the size of the challenge and how careful and precise planning gives more chance of success. You’ll create strategies that help your home connect with your local audiences in the way that best suits them. You’ll need calendar planning skills and content management appreciation to build a sustained approach to telling our story. And you’ll drive the development of strong relationships through data and insight.
Above and beyond
If you share a passion for going above and beyond in your quest to shine a light on the great work we do, you’ll find a business that will listen and learn to your suggestions and recommendations. And when you want to go further, we’ll go above and beyond for you, to help you develop more in your role, by getting the training and qualifications to enhance your career. And as a business that specialises in dementia care, everyone who works here is offered our award-winning dementia training.
Exceptional benefits package
Ongoing and continuous career development and succession planning
Excellent on-going training from day one and throughout your career
Salary scales and progression with internal promotions available, we are a l l large organisation!
Professional subscriptions reimbursed where essential for role
Long service awards
Recognition programme
Refer a friend bonus scheme (earn up to £1000)
Excellent apprenticeship scheme
Employee Assistance Programme, confidential telephone counselling and legal advice 24 hours a day, 365 days a year & a Health & Wellbeing portal
Wagestream – this enables you to keep track of your earnings, have instant access to 40% of wages already earned and access guidance to help with financial wellbeing
Employee discount scheme
Discounted reloadable cards and high street vouchers
E-vouchers, access instant savings on your mobile device
Holiday discounts & days out with discounts up to 60%
Cinema benefits with discounts up to 40%
Blue Light Discount Card
Free or subsidised meals, depending on location
To apply
If you have a genuine passion for people and pride yourself in going above and beyond to develop our reputation, your outstanding future as a Regional Sales Support Manager at Caring Homes could be moments away. Apply now by clicking on the link. or calling the recruitment team on 01206 224188 or email Karina on [email protected]
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
