Regional Operations Manager Crawley, West Sussex, South East England, England
Job description
Tructyre have an exciting opportunity available for a Regional Operations Manager to join our Field Operations team.
You will be joining on a Full-time permanent basis and in return, you will receive a competitive salary of up to £50,000 per annum and due to the nature of this role you will also receive a Manageemnt bonus.
Tructyre offer an exceptional range of benefits and opportunities including:
- Permanent Full Time contracts.
- Compnay Car or Car Allowance.
- Management Bonus.
- 33 Day Holiday (inclusive of bank holidays).
- Additional Holidays for Long Service.
- Medicash health cash plan which includes access to a virtual GP and discounts on cinema tickets, high street retailers and gyms. Health and wellbeing program.
- Employee Assistance Programme (Confidential unlimited 24/7 telephone counselling and support plus up to 8 face to face counselling sessions).
- Health and wellbeing program.
- Tyre Discount Schemes.
- A flexible pension scheme, including life assurance.
- Company Sick Pay.
What can our Region Operations Manager expect?
Reporting to the Head of Field Operations, you will work closely with your Depot Managers to oversee the operations of your Geographical area. You will ensure all depots deliver industry leading service to our customers whilst delivering high levels of performance in line to set KPI’s to exceed business goals.
This role will require travel and a full driving licence is essential.
Your region will cover a geographical territory consist of a number of depots and teams – flexibility around base location with the need to travel.
Your Key Responsibilities will include, but will not be limited to:
- Taking ownership of all elements of the regional operation including people, customer, stock, property and performance.
- Leading, advising, coaching, and motivating your team, to ensure maximum performance is achieved whilst ensuring a positive working environment is maintained.
- Manage resources across Depots to deliver a positive contribution to the P&L, implementing action plans to improve or resolve problems to achieve agreed targets.
- Work closely with HR to ensure effective people management across your region, overseeing people requirements including recruitment and retention and well being of teams.
- Manage depots to ensure stock profiles are correct to match customer demands, movements are tracked, holding value in line with expectations and stock adjustments are limited.
- Work collaboratively with the commercial team to deliver workable solutions to our customers, maintaining a customer first approach, and taking ownership for customer complaints and resolution.
- Support Depots to ensure effective action is taken when SLA’s, KPI’s and other key metrics are not adhered too.
- Ensure facilities at each depot are safe compliant and meet functional requirements, working with 3rd party service providers to maintain required standards.
- Work with technical training and Health and Safety, to ensure correct level of quality and competency of all team members is achieved and full compliance to company policies and procedures are adhered to.
- Embed a positive Health and Safety culture, cascading key messages, and demonstrating appropriate behaviour through your own actions, whilst leading teams to do the same.
What are we looking for?
We are looking for an individual who has experience in managing, coaching and engaging a remote team in an often fast paced pressured environment. Ideally you will have technical and practical experience in the commercial tyre industry, or experience in running effective field service teams.
Why is this the next step in your career?
As the UK’s leading heavy vehicle tyre specialists, we continue to make a commitment to our people and to improve our processes to allow us to be more efficient. In 2023 the regional manager role is a pivotal position to aid Tructyre in exceeding its goals and objectives.
About Tructyre
Tructyre are a proud part of the Michelin and Euromaster Group and Britain’s leading truck tyre specialist. Our mission is to De-risk Britain’s Fleets by offering complete, commercial tyre management to our clients nationwide. This includes tyre maintenance, tyre supply and 24/7 rapid emergency assistance.
In the UK our team of 600 colleagues work across a warehouse network, regional depots, and our customer experience centre to take care of our customers.
If you feel you are the right candidate for this Regional Operations Manager role, then please click ‘apply’ now! We’d love to hear from you!
