Job description
We are looking for a forward-thinking and motivated Regional Operations Manager to join our team and be responsible for the development and implementation of the regional operational strategy. You will work closely with the Operations Director – Retail and wider Operations community to ensure we continuously improve our operational capabilities.
We support full remote working in this role; however, we are a sociable bunch and wish to meet up from time to time in our offices located across the UK.
Working with us, you will grow your technical experience with the opportunity to gain professional qualifications and forming part of an industry leading insurance broker with more than 2,000 staff and 75 offices in the UK and Ireland.
If you’re looking for a fast paced, flexible, and exciting role, Aston Lark is the place for you.
Here’s some of the things you’ll be doing:
- Develop and implement the regional operational strategy.
- Build and cultivate strong relationships with all collaborators with the view to effectively challenging and influencing operational thinking.
- Build and develop high-performance teams.
- Drive digital transformation of an operations function.
- Apply project management and process improvement knowledge to improve operational capability.
- Partner with local teams to identify business change initiatives and process improvement opportunities, ensuring to contribute to design and planning activities.
- Responsible for operational oversight, ensuring processes and procedures are consistently implemented, working within the operational framework.
To be successful you will need:
- A track record in establishing credible relationships with all team members and the ability to optimally challenge and influence.
- Previous insurance market trading experience, with a proven record in technical expertise and operational oversight.
- Experience of building and developing high-performance teams.
- Prior experience in driving digital transformation of an operations function.
- Project management / process improvement knowledge preferred.
- Flexibility to travel to local offices through the UK
Why join us?
In April 2022, Aston Lark became part of Howden, the international insurance broking group, with the aim of creating a standout full-service broker, unrivalled in its quality, scale and reach in the UK and Ireland.
The creation of this unique business means a range of opportunities for current employees, as well as new talent, as Aston Lark helps to build towards becoming the biggest and best British broker.
Aston Lark is committed to developing its people, and supporting the pursuit of professional qualifications, and a range of other development opportunities, including apprenticeships, mentoring, and through the Institute of Leadership and Management.
Our values underpin our culture, and you can be assured that you are joining an environment driven by integrity, passion, and empowerment, as a proud winner of the Best Insurance Employer (Large) at the Insurance Post Best Insurance Employers 2022 Awards.
What can we offer you?
- Competitive salaries – with regular pay reviews and company bonus scheme.
- Minimum 25 days holiday – with an additional purchase option.
- Health & well-being – through a 24/7 employee assistance programme for you and your family, providing practical support on a range of issues, such as health, money, and work.
- Hybrid working – to give you more flexibility to manage work and home life.
- Study Support – and career progression opportunities. If you wish to study professional qualifications or develop your leadership skills, a personalised development plan is available to you through our L&D team and your manager.
- Referral Reward Scheme – could see you rewarded for every successful placement.
- Diversity & Inclusion – with many employees involved in committees celebrating our LGBTQ+ community, and race and gender equality.
Job Types: Full-time, Permanent
Benefits:
- Additional leave
- Company pension
- Referral programme
- Work from home
Schedule:
- Monday to Friday
- No weekends
Supplemental pay types:
- Bonus scheme
Work authorisation:
- United Kingdom (required)
Work Location: Remote
Reference ID: AL388